Guest testimonials

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Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ The house was great, the chefs and butler were even better!

Stayed in Casa AlegriaJune 2022

“ Great house, everything was smooth, clean, and exactly how it appeared in pics. I would 100% rebook this home.

Stayed in Serenity HouseJune 2022

“ Excellent location, the apartment was very clean and well appointed. A great spot to explore London.

Stayed in Great Portland StreetJune 2022

“ Everything was perfection. The best part is the attentive staff, but the food and drinks are also wonderful. The property is better than advertised. We can't wait to go back.

Stayed in PlayasolaJune 2022

“ Exceptional villa in a beautiful location. Baan Puri is a joy with outstanding service from a highly professional team led by the extraordinary Aoy!

Stayed in Baan PuriJune 2022

“ Everything had been thought of.

Stayed in Villa IndianaJune 2022

“ I and my daughter were very happy with our stay. We like the way when we reached out with a small issue and the onefinestay team sent someone to come and fix the issue immediately. The apartment was clean and had all the essential items.

Stayed in Chelsea CrescentJune 2022

“ Internet was poor and onefinestay brought a temporary WiFi which worked perfectly! Greeter was so friendly and gave helpful tips!

Stayed in Cranley Place IIIJune 2022

“ It was so refreshing to have a travel advisor/concierge to work with. Getting insight from the onefinestay team on homes, locations, and activities sets the experience apart from the rest. I would highly recommend onefinestay over other options.

Stayed in Ossington StreetJune 2022

“ Had a hassle free, comfortable stay at my London flat. The linens and towels were the best, felt luxurious and helped us rest well. We loved the location and the responsiveness of the onefinestay team!

Stayed in Theed StreetJune 2022

“ The experience of booking online, receiving instructions over email, accommodating requests for early check in, extra keys etc. was very smooth and pleasant. The accommodation was exactly as described on the website, no surprises.

Stayed in Esmond Road IIJune 2022

“ The reason I always rent through onefinestay is that they provide unrivalled service from arrival to departure.

Stayed in Gibson SquareJune 2022

“ The team was on time and extremely professional. They have provided me with great service for years now.

Stayed in Solar DriveJune 2022

“ Great service from onefinestay.

Stayed in Boston Place IIJune 2022

“ The location was ideal for central London and still in a quiet area. Conveniently close to local shops.

Stayed in Red Lion SquareMay 2022

“ The location is very good.

Stayed in Bathurst Mews IIIMay 2022

“ We found our two bed apartment in Notting Hill perfect for our 6 night stay. The kitchen was well equipped and the apartment was really comfortable, plus it was great to have a garden. Location was perfect. It was a much better option than a hotel!

Stayed in Ossington StreetMay 2022

“ We had the best time in the flat in Drayton Gardens. The staff were always in call if we needed anything. The flat was cleaned super well and we were incredibly happy with our stay.

Stayed in Drayton Gardens VIMay 2022

“ My parents stayed in this location for a number of weeks and it was a great trip for them. The service was fantastic and the house exactly as represented.

Stayed in Wilfred StreetMay 2022

“ Very high quality accommodation in an excellent location. We were met by a representative of onefinestay who walked us through everything in the home. Very high end.

Stayed in Winchendon RoadMay 2022

“ We loved the location of our flat, it was very central and close to most things in London. The flat was just as described and felt very spacious and well stocked to accommodate three adults. Highly recommend!

Stayed in Lambs Conduit StreetMay 2022

“ It felt more comfortable dealing with the onefinestay representatives than if I were to have rented through a direct owner. It was very professional and the cleaning service was top notch.

Stayed in Great Portland StreetMay 2022

“ Felt very well taken care of. Our greeter was awesome and we loved the location. After getting screwed over by other rental companies, I will never use those services again. onefinestay is now my go to as it feels safer.

Stayed in Alwyne PlaceMay 2022

“ We loved our stay in London with onefinestay! The house at Campden Street was so beautiful and comfortable and well appointed. We would definitely come back as soon as possible!

Stayed in Campden Street VIMay 2022

“ We are so pleased we found you online. We loved the apartment and it's in such a great location. The apartment was clean and neat and had everything we needed. Highly recommend if you are staying in Notting Hill.

Stayed in Colville TerraceMay 2022

“ We have used onefinestay for several years now and have found the service to be very prompt and helpful.

Stayed in Maddox Street IIMay 2022

“ Prompt service from onefinestay who answered a multitude of queries. Very pleased with the house, cleanliness, amenities, and location.

Stayed in Campden Street VIMay 2022

“ onefinestay provided a wonderful home and the staff was superb - helpful and attentive. We could not have asked for more.

Stayed in Hardinge RoadMay 2022

“ Great selection of houses and a very professional team. The flat we rented was exactlly what we thought it would be, amazing location, and the person greeting us was very professional. Super good experience.

Stayed in Lamont Road IVMay 2022

“ It was comfortable as always. The staff was very kind.

Stayed in Cockspur StreetMay 2022