“ Overall it was a good experience. And despite a few dysfunctional amenities and building construction, the apartment was beautiful and in a great neighborhood just a short walk from L'Arc de Triomphe.

"Cherie"
Stayed in Avenue Niel, August 2025

“ The property was the right size and in a good location (although an expensive area). We stayed for 2 weeks and they cleaned it twice which was great. I would mention the bed is a double which is small for some. I recommend they add a few small end tables for beverages in the living room. The manager was easy to reach and they reserved a car ride for us.

"Cathleen"
Stayed in Gironde Road, August 2025

“ Excellent

"Andrea"
Stayed in Cromwell Road II, August 2025

“ We rented a wonderful family home in Fulham for a city break and used onefinestay for the first time. The house was exactly as described and beyond our expectations and the service received was excellent - well done all concerned.

"Tony"
Stayed in Crondace Road, August 2025

“ This is my third family vacation to London using onefinestay, and I will only use them in the future. They are professional, accomodating, and reliable. Their properties have all been top, and I find a better one each time. This last property was my favorite, and recommended to me by one of the representatives based on my preferences. I can't say enough great things about onefinestay!

"Yves"
Stayed in Canonbury Park North II, August 2025

“ We had a fantastic experience with onefinestay's customer service. Earlier this year, we booked a property in Notting Hill, London, well in advance of the 2025 Notting Hill Carnival schedule being finalized. As our travel date approached, it became clear the Carnival would take place right in the middle of our stay, which was going to be too disruptive. The onefinestay team was incredibly proactive and helpful. They kept us updated with detailed information about the Carnival's impact and relayed important insights from the property owners. Understanding the potential for disruption, they offered to help us find new accommodations and were exceptionally responsive in helping us secure a new, beautiful place to stay on very short notice. Throughout the entire process, the team was helpful, informative, and responsive, turning a potentially stressful situation into a seamless transition. Their commitment to ensuring our stay was as perfect as possible was truly commendable, and we can't recommend them highly enough.

"Deborah"
Stayed in Park Crescent Mews East II, August 2025

“ We were in London for a family staycation. The only non locals were me and my husband. So we needed the open space living set up to spend time with the familly. The house was perfect for this, had the perfect set up and location. It had everything we needed to cook, play and relax. The onefinestay team was very nice even though we did not use all the services much. The house was clean and in order, just some minor details, but enough storage space availabloe, closet room, etc. The description on the web was accurrate and we did appreciate the extra fans.

"Maria"
Stayed in Callcott Street IV, July 2025

“ The house was large and spacious, and the booking and check-in/check-out procedures were very simple. We recommend this wonderful experience to friends and family. A place you can call home and that will become part of your memories forever.

"Simona"
Stayed in Cranley Mews VI, July 2025

“ Great work from Jack and the team to find a super house. No hassles and very good personal service which is unusual in the IT age. Thanks again for your help.

"Stuart"
Stayed in Molyneux Street II, July 2025

“ We enjoyed the home. It was close to the tube system and the neighbourhood felt safe and easy to navigate. The welcome from staff when we arrived at the home was helpful. The home was comfy and a great place to relax after a busy day.

"Stephanie"
Stayed in Radipole Road IV, July 2025

“ Good selection of homes. Efficient service team that tries to address all enquiries.

"Suridah"
Stayed in Warwick Gardens II, July 2025

“ Fantastic house in a great location - onefinestay did a great job of hosting.

"Tony"
Stayed in Caithness Road VI, July 2025

“ The flat exceeded our expectation. All the amenities were top of the line. Booking, checking in/out and all communication was excellent.

"Victoria"
Stayed in Ladbroke Gardens VII, July 2025

“ We really enjoyed the quality of the property, the location of the property and the independence it provided us for the 7 days we were in London. The website made it easy to choose and the communication from onefinestay staff was excellent.

"Nicholas"
Stayed in Park Crescent Mews East II, July 2025

“ From the moment that I made the reservation, I have been beyond impressed with the professionalism and responsiveness of onefinestay. Communication has been quick and effortless, and at every turn, they have anticipated our needs. Having a greeter on the day of our arrival was an added bonus. The home was perfect and provided a safe, clean, and warm environment for our stay. We took advantage of the car service to and from the airport, which made for a very easy transit, especially after a long flight. This is the first time that we have used onefinestay and will certainly use them again. It created the space for a memorable family trip. Thank you.

"Shannon"
Stayed in Tachbrook Street II, July 2025

“ Great service and communication. Amazing stay!

"Karen"
Stayed in St Stephen's Gardens VII, July 2025

“ I can't say enough about how lovely our home was. The check-in meeting was smooth and easy. Our agent was easy to contact when we had small questions later. The concierge team responded quickly and with helpful suggestions and easy to access resources. The main thing though was the home. It was so gorgeous, all the decor, all the fittings and features. It had every single thoughtful detail. The location added so much to our stay. While it cost the same or more than a high end hotel, the home gave us so much more room to relax and restore at the end of each day. Thank you so much for developing this model.

"Jennifer"
Stayed in Burton Mews, July 2025

“ The accommodation was excellent and exactly as described. Great proximity to the underground, supermarkets, museums and the Albert Hall. We stayed for 2 weeks and were pleasantly surprised that the apartment was serviced twice during that time. Communication with the managers was excellent - they responded quickly to the one request we made. The only (slight) negatives were the absence of a microwave and the lateness of the greeter at the initial appointment. Had he let us know, we wouldn't have pressed the bell so many times! Overall, highly recommended.

"Alan"
Stayed in Southwell Gardens II, July 2025

“ Extremely easy check-in/out process, all staff interaction was great. Premises were as expected. We did have an issue that couldn't be resolved within our stay that wasn't optimal but the staff were attentive, offered options and provided good communication during the entire process.

"Lee"
Stayed in Market Place, July 2025

“ We enjoyed out stay at the house we rented through onefinestay. The communication and management of the property when we were on site was proactive and responsive. The house was clean and had a well stocked kitchen.

"Leslie"
Stayed in Commerce House, July 2025