Sharing the love
Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.
“ Wonderful communication & speedy responses to any questions. The apartment was all set up with everything you need for the first couple of days - toiletries , coffee & tea, washing powder for the laundry. Just all round professional and friendly service.
"Jodie"
Stayed in Draycott Place VII, August 2025
“ This is my third family vacation to London using onefinestay, and I will only use them in the future. They are professional, accomodating, and reliable. Their properties have all been top, and I find a better one each time. This last property was my favorite, and recommended to me by one of the representatives based on my preferences. I can't say enough great things about onefinestay!
"Yves"
Stayed in Canonbury Park North II, August 2025
“ We rented a wonderful family home in Fulham for a city break and used onefinestay for the first time. The house was exactly as described and beyond our expectations and the service received was excellent - well done all concerned.
"Tony"
Stayed in Crondace Road, August 2025
“ Excellent
"Andrea"
Stayed in Cromwell Road II, August 2025
“ We've been using onefinestay regularly, often multiple times a year, for over 10 years, the reason: exceptional service and premier properties.
"Ian"
Stayed in Edge Street IV, August 2025
“ Overall, a wonderful and peaceful little visit in the heart of swanky Belgravia. The design of the unit and the quality of the furnishings was a feast for the senses and left me feeling inspired to return home and incorporate some of the design elements into my own space. The location - just around the corner from the heart of Belgravia village (Peggy Porschen, Bailey and Sage etc.), and walking distance to all the main sights in Central London, was superb. Highly recommend.
"Mala"
Stayed in Burton Mews, August 2025
“ We had such a wonderful stay. The property we stayed in was beautiful & exceeded our expectations. Checking in was quick & easy & our whole onefinestay experience was great!
"Leanne"
Stayed in Crondace Road, August 2025
“ The property was the right size and in a good location (although an expensive area). We stayed for 2 weeks and they cleaned it twice which was great. I would mention the bed is a double which is small for some. I recommend they add a few small end tables for beverages in the living room. The manager was easy to reach and they reserved a car ride for us.
"Cathleen"
Stayed in Gironde Road, August 2025
“ Overall it was a good experience. And despite a few dysfunctional amenities and building construction, the apartment was beautiful and in a great neighborhood just a short walk from L'Arc de Triomphe.
"Cherie"
Stayed in Avenue Niel, August 2025
“ We had a fantastic experience with onefinestay's customer service. Earlier this year, we booked a property in Notting Hill, London, well in advance of the 2025 Notting Hill Carnival schedule being finalized. As our travel date approached, it became clear the Carnival would take place right in the middle of our stay, which was going to be too disruptive. The onefinestay team was incredibly proactive and helpful. They kept us updated with detailed information about the Carnival's impact and relayed important insights from the property owners. Understanding the potential for disruption, they offered to help us find new accommodations and were exceptionally responsive in helping us secure a new, beautiful place to stay on very short notice. Throughout the entire process, the team was helpful, informative, and responsive, turning a potentially stressful situation into a seamless transition. Their commitment to ensuring our stay was as perfect as possible was truly commendable, and we can't recommend them highly enough.
"Deborah"
Stayed in Park Crescent Mews East II, August 2025
“ From the first interaction with onefinestay, I was impressed. Their team is communicative, helpful, and responsive. It is a much more personal experience than other home rental sites. Our stay in Hillgate Place was absolutely wonderful. The house was exactly as described, and the location was even MORE perfect than we could have anticipated. We felt like Notting Hill was really our home for our five days. While we don't currently have plans to return to London, I would choose onefinestay and the house we stayed in again in a heartbeat. I would also happily recommend the company to friends traveling.
"Elizabeth"
Stayed in Hillgate Place, August 2025
“ We have used onefinestay for many years now. As we keep booking stays with you, we are obviously satisfied with the great service, the choice of homes, and the overall experience.
"Florentina"
Stayed in Campden Hill Gardens IV, August 2025
“ From the moment that I made the reservation, I have been beyond impressed with the professionalism and responsiveness of onefinestay. Communication has been quick and effortless, and at every turn, they have anticipated our needs. Having a greeter on the day of our arrival was an added bonus. The home was perfect and provided a safe, clean, and warm environment for our stay. We took advantage of the car service to and from the airport, which made for a very easy transit, especially after a long flight. This is the first time that we have used onefinestay and will certainly use them again. It created the space for a memorable family trip. Thank you.
"Shannon"
Stayed in Tachbrook Street II, July 2025
“ The accommodation was excellent and exactly as described. Great proximity to the underground, supermarkets, museums and the Albert Hall. We stayed for 2 weeks and were pleasantly surprised that the apartment was serviced twice during that time. Communication with the managers was excellent - they responded quickly to the one request we made. The only (slight) negatives were the absence of a microwave and the lateness of the greeter at the initial appointment. Had he let us know, we wouldn't have pressed the bell so many times! Overall, highly recommended.
"Alan"
Stayed in Southwell Gardens II, July 2025
“ Great choice of quality properties with descriptions that completely reflect the offer. Very helpful concierge facilities as well.
"Graham"
Stayed in Villa Mata Air, July 2025
“ I can't say enough about how lovely our home was. The check-in meeting was smooth and easy. Our agent was easy to contact when we had small questions later. The concierge team responded quickly and with helpful suggestions and easy to access resources. The main thing though was the home. It was so gorgeous, all the decor, all the fittings and features. It had every single thoughtful detail. The location added so much to our stay. While it cost the same or more than a high end hotel, the home gave us so much more room to relax and restore at the end of each day. Thank you so much for developing this model.
"Jennifer"
Stayed in Burton Mews, July 2025
“ Great service and communication. Amazing stay!
"Karen"
Stayed in St Stephen's Gardens VII, July 2025
“ Extremely easy check-in/out process, all staff interaction was great. Premises were as expected. We did have an issue that couldn't be resolved within our stay that wasn't optimal but the staff were attentive, offered options and provided good communication during the entire process.
"Lee"
Stayed in Market Place, July 2025
“ Fantastic house in a great location - onefinestay did a great job of hosting.
"Tony"
Stayed in Caithness Road VI, July 2025
“ Great work from Jack and the team to find a super house. No hassles and very good personal service which is unusual in the IT age. Thanks again for your help.
"Stuart"
Stayed in Molyneux Street II, July 2025