“ The apartment was great. Service from onefinestay to deal very quickly and effectively with a hot water problem was absolutely excellent.

"Helen"
Stayed in Compton Street, January 2025

“ Location, location, location! A 4 minute walk to the tube station and museums, grocery stores, pubs, and restaurants all within walking distance. The flat was elegantly appointed, very clean, and most comfortable. We had everything we needed for a relaxing stay in London. We will most definitely stay here again. The check in process was seamless and the staff was available should we need anything. Cleaning serveces were included in our two week stay and they were also excellent.

"Susan"
Stayed in Southwell Gardens II, January 2025

“ We had a lovely stay in our apartment. It was very spacious and nicely finished. The location is amazing - while it is on a main road, it was very quiet. Also we had a view of both the Eiffel Tour and the Arc de Triomphe from the window. The beds were a bit annoying - two singles pushed together that keep coming apart.

"Georgia"
Stayed in Avenue Niel, January 2025

“ We loved the property as well as the location within Paris. We anticipated a different level of concierge service, one more informative and helpful, such as what you would receive at a hotel of stature. However, we would still recommend your services. Our inquires were promptly answered, and that was appreciated.

"Wade"
Stayed in Rue du Mont Thabor, January 2025

“ The flat we rented was amazing. It was exactly as advertised. The pictures and descriptions were 100% accurate. Additionally, the team at onefinestay were excellent. They were punctual and professional, and their communication before, during and after the stay was just right. There is no doubt that I would rent this flat again, and that I would rent through onefinestay again. Thank you.

"Guy"
Stayed in Eccleston Street III, January 2025

“ We couldn't have loved our stay more! Perfection from start to finish. From the friendly welcome to the well-appointed charming details, every bit exceeded our expectations. We are already looking forward to our stay next year.

"Leslie"
Stayed in Venner House, January 2025

“ I have stayed in onefinestay accommodations for years and can attest to the calibre of the service and accommodations. A cut above everyone else.

"Shauneen"
Stayed in Stafford Terrace IV, December 2024

“ We will be staying with onefinestay again! In fact, we travel around Europe three times a year and we are looking forward to staying in one of their properties again! The whole process from booking, checking in and prompt replies during our stay has been seamless. The customer service you receive as a guest is 5 star. The property we stayed in whilst in London was clean and high quality. I'm so glad we have found onefinestay to use for the future. I will be recommending to our friends!

"David"
Stayed in Rutland Mews South, December 2024

“ Excellent communication with the team, and great amenities!

"Riley"
Stayed in Campden Street VI, December 2024

“ We had a wonderful time at Hanway Street! onefinestay staff were always on hand to answer our questions and assist us during our stay in London.

"Charles"
Stayed in Hanway Street, December 2024

“ It was perfect! The flat, your staff, everything. We will for sure use your service again in the future.

"Andrea"
Stayed in Cornwall Gardens XXIII, December 2024

“ Your services are very good and the greeter was wonderful. The front living room was not warm enough but everything else was great.

"Paul"
Stayed in Whittlesey Street II, December 2024

“ Our experience with onefinestay was fantastic! The home was beautiful, and having 24/7 assistance made a big difference. On our first night, I had trouble locking the door, but the team responded promptly to my call, even late in the evening, and guided me through the process step by step. Their support was truly reassuring!

"Mafalda"
Stayed in Winchester Street III, December 2024

“ This was my second onefinestay experience and I would definitely choose one of their properties again for myself and would highly recommend! Just like walking into the home of a friend who invited you to stay.

"Sandra"
Stayed in Albert Terrace, December 2024

“ This is third time I have used onefinestay. All experiences have been good and resulted in quality rentals. Service and communication has bern excellent.

"Elizabeth"
Stayed in Tetcott Road, December 2024

“ Great apartment and great location. onefinestay team was very helpful and responsive on the couple of issues that came up.

"Mark"
Stayed in Cromwell Road II, December 2024

“ We had a wonderful stay in London. Great location, and everything we needed. House was clean, comfortable and in a lovely street. Concierge were super helpful. We loved it, thank you so much and we would definitely book this house again. Wasn't enough time there!

"Susan"
Stayed in Campden Street VI, December 2024

“ onefinestay were always very responsive to any of our queries. Nothing seemed to be too much trouble. The lady who showed us through the apartment was very welcoming.

"Kerry"
Stayed in Petersham Mews II, December 2024

“ Loved working with onefinestay! Their communications were timely and precise, staff responded immediately when texted, and our greeter was waiting for us to arrive in London on a Sunday night. All perfect! I highly recommend onefinestay and look forward to working with them again.

"Ann"
Stayed in Cadogan Place IV, December 2024

“ onefinestay elevated itself above all the other rental companies my family has ever experienced. What set them apart was the guest support and concierge services, both of which we used on our trip. Prior to the trip the team engaged with me and my wife to recommend activities and helped us with bookings which was incredibly convenient. The added touch of walking us through our flat upon arrival really aided in improving our overall experience. We had a situation the first night in which we couldn't get into our building and the on-call guest support went above and beyond to get in touch with the property owner and concierge to assure we were able to get back into the building. There was also a concern about one of the appliances in the building and onefinestay worked to find solutions from a repair person on the weekend to offering to help with finding other local alternatives. It was clear that the accommodation was vetted and onefinestay was focused on making sure the stay was personalized and like home.

"Landry"
Stayed in Rue de Saint-Simon, December 2024