“ From start to finish, our experience with onefinestay was professional, friendly and transparent. We appreciated the exceptional customer service throughout our experience.

"Sharon"
Stayed in Gledhow Gardens, January 2026

“ The team at onefinestay were so incredibly helpful, every request we made they fulfilled quickly and cheerfully. Thank you for making our Christmas trip one of the best ever.

"Sue"
Stayed in Barlby Road III, January 2026

“ Excellent homes, excellent service. Even small issues have been resolved quickly and smoothly. Looking forward to our next family holidays in a onefinestay-managed property.

"Andreas"
Stayed in Gironde Road, January 2026

“ The apartment was beautiful and clean. The pictures on the website are more than real. The customer service was the best one.

"Carlo"
Stayed in Colville Road III, January 2026

“ The house was very functional and beautifully decorated. We immediately felt at home in a very comfy, warm and welcoming environment. onefinestay service is very commendable, from booking to check-in. Thanks Victor and cleaning staff for the nice welcome!

"Anne-Sophie"
Stayed in Lyme Terrace, January 2026

“ onefinestay was so responsive to all our requests! They were able to act as a concierge service as well as property management.

"Wendy"
Stayed in Regent's Park South, January 2026

“ We had a wonderful time in this centrally located flat. The flat is well equipped and very comfortable!

"Erin"
Stayed in Hardwick Street III, January 2026

“ The onefinestay team was highly responsive and amazing. Whether it was the initial booking process, the concierge activity planning before our arrival, the support during our stay (including helping us secure a doctor visit on a holiday) or off hours support, everything was seamless and highly professional. I also appreciated the depth of the team. I dealt with several people over the course of our engagement and they were all excellent. And of course the house was spectacular! Thank you for a great and memorable family holliday!!!

"Rosalie"
Stayed in Blythe Road, January 2026

“ A special way to be "at home" while in London.

"Jack"
Stayed in Petersham Mews II, December 2025

“ The apartment was very lovely and had more than everything we needed. It was extremely clean and we loved the included cleaning in the middle of our stay since we stayed for ten days. We also took advantage of the concierge service and the person who met us to let us in was very helpful. The fuse blew for the kitchen once and the texting option with onefinestay had it resolved very quickly. Responses to questions were prompt and helpful!

"Amy"
Stayed in Hardwick Street III, December 2025

“ We had an excellent stay in London, and the house quickly felt like our home. Plenty of space and a relaxed, lived-in atmosphere that you cannot get from, say, a hotel suite. We will re-book!

"Amy"
Stayed in Hereford Square, December 2025

“ People who work at onefinestay are so kind and helpful!

"Gary"
Stayed in Drury Lane II, December 2025

“ We book with onefinestay because we know we will be taken care of and be staying at a great property. Our apartment was perfect. On our last night we locked ourselves out of our apartment. We called onefinestay and they arranged for another key in minutes. Thanks folks. Cheers!

"Katy"
Stayed in Red Lion Square, December 2025

“ Seamless booking, check in and assistance.

"Kimberly"
Stayed in Draycott Place VII, December 2025

“ Very professional and spectacular accommodations.

"Carrie"
Stayed in Sloane Gardens VIII, December 2025

“ Great location and perfect property for our family of 4! Everything was clean and functional in the home. Thanks to Ed for meeting us early so we could get into the property and rest after a long morning of travel!

"Kristy"
Stayed in Hanway Street, December 2025

“ Excellent communication from the entire onefinestay team, from booking through to departure. They always responded promptly, providing me with whatever new bit of assistance I required. A very personable and professional organisation to deal with.

"Leigh"
Stayed in Cornwall Gardens XXIII, December 2025

“ Great experience from beginning. Host is always helpful with information, suggestions in the neighborhood, and response to any questions.

"Lewis"
Stayed in Rue Sainte-Beuve, December 2025

“ It was a wonderful experience I had so much fun, everything is near the apartment, you can walk around and have fun. The owners were amazing, thank you so much for everything, it will not be the last time we book with onefinestay.

"Ruba"
Stayed in Élysée Collection III, December 2025

“ The place we stayed was in the perfect location, very cool interiors and everything was perfect on arrival. The guy that met me with the keys was friendly and helpful. And when I needed to change some dates it was smooth and hassle free. All in all a good experience.

"Lily"
Stayed in St Luke's Mews III, December 2025