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Places that feel like home (if home had a concierge and a view)
At onefinestay, we are redefining hospitality. We have 4,500 one-of-a-kind private homes, villas and chalets in 40+ destinations, all of them handpicked for space, character and comfort. We can offer your clients their pick of remarkable homes in prime locations – think exotic oceanside spots and the slickest city neighbourhoods. We inspect our homes, villas and chalets rigorously, checking everything from the wifi speed to the quality of the mattresses. Ensuring every element of the home lives up to your client’s expectations.
What’s more, our service is just as memorable as our homes. We professionally manage every aspect of each stay, ensuring impeccable service from beginning to end. With onefinestay, booking a private home, villa or chalet is easy and reassuring. We will help you find the ideal place, perfectly tailored to your client’s wants and needs. Prior to the stay, our expert service team can help arrange an array of additional services and local experiences for your client. On arrival, your client will be personally greeted and shown around their chosen home, villa or chalet, and we will be available with 24/7 support during their stay.
Everyone who chooses onefinestay will enjoy all the perks of a private home – privacy, space, atmosphere – plus additional tailored services that create a unique experience. We are proud of our excellent guest satisfaction scores - something testified to by our high number of repeat guests.
Introducing our brand new Partner Portal
Our first online Partner Portal gives you seamless, exclusive access to search, create and initiate a booking in any of onefinestay’s 40+ destinations around the world.
Who chooses onefinestay?
Our guests are families, groups of friends and people travelling for business; experienced travellers who know that the comfort of a spacious and well-equipped home makes for a more relaxed stay. They trust our impeccable taste and professional hospitality standards, and they appreciate our consistency, reliability and 24/7 support. People who are in the public eye often choose onefinestay, as they love the privacy and exclusivity of our homes, villas and chalets. All of our discerning guests like to stay somewhere elegant and characterful and to take their time – be it three days or six months – to experience the destination just like the locals do.
How to tailor your client’s experience
We can share recommendations and book additional services based on your client’s needs and interests. With our onefinestay team spread around the globe, we know our destinations inside out. Whether your client is dreaming of scuba diving in Belize’s Great Blue Hole, horse riding along a Jamaican beach or wishes to taste Tuscany’s best culinary delights, we can craft a personalised itinerary, based on their likes and interests. Please note that these additional services are at an extra cost and that some services may be unavailable in certain locations.
Additional services
Presenting the onefinestay Training Hub
Welcome to our go-to hub for all things onefinestay. From social media content to answering any questions you may have about our brand, we’ve pulled everything together here in an easy one-stop shop. We hope you enjoy browsing.
Booking enquiries
onefinestay Partner Portal
We’re so excited to share that we now offer a Partner Portal where you can search, plan and even start a booking - all in one place, anytime you need. It’s seamless, smart, and designed just for you.
- Click HERE to log in and start finding the dream onefinestay home for your client.
- If you need help, we have a step-by-step guide HERE.
- Don’t hesitate to get in touch with your Account Manager should you need any further assistance!
Prefer a helping hand?
Just follow the steps below, and our Destination Specialists will send you a handpicked shortlist for your client.
We offer 24/7 support, which means ease and convenience for you. Even if a booking request comes through at the last minute, we will be here to help.
Step 1 - Contact a Destination Specialist
Our homes, villas, and chalets are all unique. To help you find the perfect match for your client, please contact our reservation team by emailing advisors@onefinestay.com or submitting a booking enquiry form.
Step 2 - Find the perfect home
Our friendly Destination Specialists will send you a tailored shortlist of homes. Once your client decides on their dream home, we’ll take care of the booking and secure the deposit or full payment.
Step 3- Arrange unique experiences
Once the booking is confirmed, our service team will work with you to ensure everything is perfect for your client, including arranging any additional services they may require.
Benefits for our partners
- Attractive and competitive commissions are included in every booking
- Added 2% commission for 30+ night stays in London, Paris, NYC, and LA
- Net payment available
- Unbranded PDFs
- Both standard and flexible rates are available, with free cancellation up until five days prior to check-in for our exclusive homes in London, LA and Paris.
- Dedicated account manager
- Training Hub
- Tailored onefinestay training, which will help you confidently promote our homes and destinations to your clients
- 24/7 travel partners support
- Home tours upon availability
Your onefinestay Partners team
Sophie Howse
Chief Commercial Officer
Jordan Elrod
Global B2B Sales Director
Jessica Bradley
Business Development Manager - APAC
Vanessa Feiwell
Business Development Executive - Americas West Coast & LATAM
Chloé Erhart
Business Development Executive - Americas East Coast
Eliana “Elly” Lisuzzo
Business Development Executive - EMEA
Become a Travel Partner
Interested in becoming a onefinestay Travel Partner? Simply fill in this form and we’ll take it from there, alternatively please email partners@onefinestay.com.
Testimonials
"After working with onefinestay for several years, I am confident in saying that they are better than ever. The onefinestay staff is always professional, efficient and easy to work with. Their portfolio is diverse in destinations and the product caters to travelers of different needs. Whether pre-arrival or during a guest stay, the onefinestay staff has a strong attention to detail and no request is too small. When travel trends start shifting post COVID-19, travel advisors are lucky a company like this exists. Thank you for being an amazing partner!"
Emily Prentiss at Valerie Wilson Travel
“onefinestay is my go-to partner for sourcing the best private home rentals for my discerning clients. From beginning to end, the team makes searching, booking, and servicing our VIP guests seamless and effortless. I love how quick and responsive they are with communications, and there isn’t a request that is too much to ask. Even their proposal emails with home options are professional, clean, and easy for me to forward right to my clients. They love onefinestay’s ever-expanding portfolio of homes.”
Tom Ho at Protravel International
"Thank you to the onefinestay team who are always attentive and supportive when dealing with a high-profile client. The service and flexibility are impeccable. I look forward to continue working with you."
Joanne Bursford at Sedgemore Travel
