“ The onefinestay concierge team is always on top of things, and has everything ready for us. They're responsive to our needs and requests, and we prefer to use them for our longer term stays, especially in London!

"Vaibhav"
Stayed in John's Mews, July 2024

“ We had a wonderful stay with onefinestay in London. The house was in great condition, there were clear instructions and house tips, and the communication with the team was great before and during our stay. Would highly recommend!

"Katharine"
Stayed in Vernon Street, July 2024

“ We had an excellent stay; everything was as advertised about our apartment in London.

"Sean"
Stayed in Kennington Road, July 2024

“ Nicole with onefinestay put together a wonderful trip for my family on very short notice. Our scheduled trip was canceled due to a hurricane. I found onefinestay and they were great. I would highly recommend them.

"Jason"
Stayed in Coccoloba Beach House, July 2024

“ The apartment was very nice and spacious. The greeter who welcomed us was wonderful and explained everything and made us feel welcome. The apartment was well equipped.

"Michael"
Stayed in Cromwell Road II, July 2024

“ We loved our stay at Eardley Crescent. The apartment was very comfortable, with plenty of room for the three of us. The flat is so well designed with thoughtful touches and terrific lighting. Possibly our favorite feature was the location on a quiet street only a short walk to restaurants, grocery stores, and the Earls Court tube stop. It was easy to get to both central London and Wimbledon, perfect!

"Leslie"
Stayed in Eardley Crescent III, July 2024

“ La Corvetta is an amazing place. We had an incredible week on Elba and returning to the villa every afternoon was such a pleasure. It is extremely well equipped and set up for in-house cooking and entertaining. It was a perfect setting for our extended family holiday week. Both the owner and onefinestay concierge were super responsive, and nothing was too much trouble.

"Christopher"
Stayed in La Corvetta, July 2024

“ onefinestay's prompt response and meticulous consideration put us at ease from the beginning. We were very anxious because we had been introduced to this place as an alternative after being disappointed with another company's service. But Jack was great and we trusted him completely :) When I arrived at the accommodation, the greeter was friendly and sincere, and the grocery delivery service was perfect. When I plan a trip again, I will definitely consider onefinestay first (I am already recommending them to many friends)!

"Boksun"
Stayed in Cromwell Road II, July 2024

“ The most important reason we have repeatedly booked with onefinestay is that the service is personal. We speak to the same people rather than a variety of customer service reps. We are well taken care of and the response to problems is personal and timely. We had one unfortunate issue with a window blind (simple entropy) that was fixed while we were out to dinner. The result was the sun did not wake us at 5:00 in the morning! Email, phone, text... all were monitored and response was plentiful. It made the whole experience gracious.

"Jim"
Stayed in Hardwick Street III, July 2024

“ Very nice stay. Comfortable well appointed house with a lovely garden. onefinestay was responsive and helpful. They brought the things I requested the same day.

"Susan"
Stayed in Cadogan Street III, July 2024

“ I really appreciated the in-person check-in process and the price transparency (the listed per-night rate is what you get; no hidden cleaning fees that you don't find out about till checkout, like with Airbnb). I also appreciated the "home truths" and honest photos.

"Rachel"
Stayed in Queens Gardens III, July 2024

“ We had a wonderful time in our place in London. The house was impeccable! So clean, perfect size, had everything we needed, really comfortable, great neighborhood and quiet cute street! Only complaint is that the towels would pill a lot so it was a bit annoying because after showers you would end up with all the little white towel bits all over. However, the cleaning services were great and the communication with onefinestay was wonderful! All in all a 10/10 experience!!! Thank you!

"Cybel"
Stayed in Campden Hill Gardens IV, July 2024

“ Better than I imagined! From groceries in the fridge to airport transfers to detailed notes about the house and 24-hour on-call support, you made our first international trip as a family so smooth and enjoyable. We will definitely use you again!

"Deborah"
Stayed in Great Portland Street, July 2024

“ The entire staff was helpful and never left any message unanswered and always with a rapid reply. All the services provided were excellent, from the transportation, unit stocking from check in to check out. Many thanks.

"Gary"
Stayed in Cockspur Street, July 2024

“ Superb attention to detail. No fuss and very helpful. Unobtrusive staff.

"George"
Stayed in Ladbroke Gardens VII, July 2024

“ My stay was great! The concierge was very responsive and the apartment description was accurate. Loved it!

"Jessica"
Stayed in Rue de Montfaucon, July 2024

“ I recently had the pleasure of staying at a home in London, and I must say it was an absolutely fantastic experience from start to finish. The location was superb, situated in a vibrant and convenient area that made exploring the city a breeze. The home itself was immaculately kept, with every detail thoughtfully designed to ensure comfort and convenience. It was spacious, beautifully furnished, and the roof terrace offered stunning views of the city skyline. One of the standout aspects of my stay was the exceptional communication from the staff. From the moment I booked my stay, they were incredibly responsive and helpful, ensuring that everything was organized seamlessly for me. Their attention to detail and willingness to assist with any queries or requests truly enhanced my experience. Overall, my stay exceeded all expectations. I would highly recommend it to anyone visiting London, whether for business or leisure. Thank you to the staff for making my stay memorable and enjoyable. I look forward to returning in the future!

"Dimuthu"
Stayed in Kynance Place, July 2024

“ This was our first time booking with onefinestay and overall we were very pleased with our experience. A person was onsite to assist with checkin and throughout the stay staff were available to answer any questions that we had.

"Ellen"
Stayed in Gironde Road, July 2024

“ The flat itself exceeded our expectations! Andrew was fantastic and met us a little early for the walk through at check in. We'd book another stay with onefinestay in the future.

"Linda"
Stayed in St Stephen's Gardens VII, July 2024

“ The property we stayed in was really nice, and it was almost exactly as portrayed in the website photos. We've found this to be a problem with other competitors of onefinestay. The support from onefinestay was excellent. My only complaint was that the apartment seemed dusty, so the cleaning service wasn't doing their best job. This was my second time using onefinestay and I would definitely use them again.

"David"
Stayed in Gledhow Gardens VIII, July 2024