“ It was very nice. Check in was very easy and the apartment was clean and in great condition. I will definitely stay again!

"Bess"
Séjourné dans Holland Park Avenue VII, October 2025

“ Incredible, fabulous, onefinestay outdid themselves. This apartment was stunning and beautifully maintained. Thank you onefinestay.

"Margaret"
Séjourné dans Élysée Collection III, October 2025

“ We loved our greeter. The house was immaculate.

"Margaret"
Séjourné dans Royal Crescent Mews, October 2025

“ The flat was lovely and I felt cared for every step of the way. Thank you for your help !

"Marianna"
Séjourné dans Market Place, October 2025

“ Service is just perfect (not overbearing and the just right amount of attention).

"Siva"
Séjourné dans Willes Road II, October 2025

“ Fairly easy to book; flexibility with check-in is helpful; good mix of properties; responsive in addressing issues (eg the coffee plunger was leaking when we first went to use it and it was quickly replaced).

"Simon"
Séjourné dans Red Lion Square, October 2025

“ High quality support from the client experience executives. Very reactive

"Sébastien"
Séjourné dans Dorset Square II, October 2025

“ They were so responsive to every little question! Awesome communication all around. Having someone meet me in person at the property was extremely helpful. The Welcome snack package was such a lovely and delicious surprise. Sophie helped me navigate all the bells and whistles of a London flat.

"Philip"
Séjourné dans Sloane Avenue IV, October 2025

“ Absolutely phenomenal service by onefinestay!! Our greeter, Nick, welcomed us to our amazing home in London and was so warm and welcoming! He made this whole experience even more special for our family! Above and beyond service and absolutely stunning homes. We use onefinestay for all our trips to London and we can't wait to stay again! Thank you!!

"Leah"
Séjourné dans Bathurst Mews III, October 2025

“ Lovely villa with swimming pool. Roberto was our host and pool cleaner, he couldn't speak much English but we managed to make each other understood. He was very nice and unobtrusive. This is a very minor criticism because we really enjoyed our stay but it would be helpful to have a shelf for toiletries in the showers itself. Overall a lovely stay. Thank you to Filippo too for his input on check in and check out days.

"Marie"
Séjourné dans Villa Oddone, September 2025

“ This was my second stay and it was fantastic from start to finish. I particularly appreciated the proactive communications throughout the planning and 24 days of my stay. Every request I made (eg bag drop, days for cleanings) was met and when I had to reach out about a small issue that arose, the evening concierge worked with me to resolve it - something that definitely could have waited for morning. The flat was exactly as described and very comfortable for a longer stay. It was so nice to have space to stretch out, cook a few meals, and do laundry. The cleaning team was fantastic; I wish I had them at my home! Each of the three cleanings left the flat sparkling and included fresh bedding and towels. The starter gifts were a lovely treat. Exceptional stay, exceptional company. Thank you! I look forward to my next stay.

"Sara"
Séjourné dans Theed Street, September 2025

“ We have stayed at the Elvaston Place flat twice and truly enjoyed the experience. The home is beautiful and comfortable, with a well-appointed kitchen and very comfortable sleeping arrangement. The proximity to the museums, the parks, restaurants and the Tube are a huge plus. We will definitely stay here again.

"Alison"
Séjourné dans Elvaston Place III, September 2025

“ Very nice apartment. Good quality, fully equipped and great location. Reality matched the description. No negative surprises. Easy communication with the onefinestay team, responsive and reliable. Uncomplicated and welcoming.

"Holger"
Séjourné dans Dorset Square II, September 2025

“ Was very nice and comfortable. I stayed with you in 2017. Your service has become bigger and more professional. Thanks.

"Godwin"
Séjourné dans Redcliffe Square XII, September 2025

“ The experience was very nice. Very lovely house.

"Ghanem"
Séjourné dans Ovington Gardens, September 2025

“ Onefinestay looks after every detail and is very attentive to our requests. All the homes are beautiful and well looked after, highly recommend!

"Sue"
Séjourné dans Rue Sainte-Anne, September 2025

“ Seamless and prompt support from the team. Staff was very friendly and welcoming . The property was very comfortable. Thank you for making the stay feel like a home away from home! I have already recommended you to my friends.

"Tina"
Séjourné dans Lambs Conduit Street, September 2025

“ Everything was organized and the unit was perfect. Made my travels super easy.

"Andrea"
Séjourné dans Élysée Collection V, September 2025

“ This is the 2nd time we went through onefinestay. On both occasions, the location was near the underground and the street was quiet and safe. The apartment is very new and clean. The most important point is that the agent waited for us in the apartment till we arrived at 10.30pm, unlike some agencies that we went through last time. We had to collect the keys at a designated place. I had to return a wheelchair at the end of the stay and it had all been arranged. What else can I ask for!

"Bak"
Séjourné dans Compton Street, September 2025

“ I have used One Fine Stay on multiple occasions. When I work in London, I need a place that is close in to Central London, yet in a neighbourhood that is convenient to the tube, restaurants, shopping and cultural attractions. Above all else however, I want a clean, well apointed apartment that I feel safe coming and going from. I have not been disappointed with any of the units I have rented from One Fine Stay. Additionally, there is always a greeter that can show me what I need to know about the home I am renting in order to fully appreciate everything it has to offer. Cheers!

"Betty"
Séjourné dans Rutland Mews South, September 2025