Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ It was a wonderful experience. A particular massive thank you to Elle for her incredible customer service (I left an item behind & she has gone to great lengths to return it to me).

"Savannah"
Séjourné dans Sloane Avenue IV, July 2023

“ We could not have been happier with the wonderful apartment in London we found through onefinestay nor with their excellent service - great email communication from the time of booking through to arranging details for our arrival, and a lovely generous hamper of treats to greet us on arrival.

"Nicole"
Séjourné dans Harcourt Terrace II, June 2023

“ Our flat was sparkling clean, well-appointed, and located on a gated mews street that was so cute everyone passing by would stop to admire it. It was nice to be greeted at check-in and know that someone was available to assist for the duration of our stay, if needed, and we were there long enough to appreciate the mid-stay cleaning service and fresh towels. We'd stay here or in another onefinestay home again in a heartbeat.

"Scott"
Séjourné dans Alba Place III, June 2023

“ Casa Cosmos was exquisite! The house itself was gorgeous, the pictures online did not do it justice! Evelyn was an outstanding host! She is a delightful woman! Evelyn was able to help us with all of our needs from a last minute cancelled boat tour to decorating the house for an anniversary dinner. The house was so spacious and comfortable. Monica did an amazing job of cleaning our rooms and attending to our laundry. All of our meals were delicious! Our chef was so talented. He not only made amazing meals, but the presentation was top notch. The other staff members did a great job of putting out new pool towels each day and keeping the pool clean. Before we departed, Paulina was very attentive to our many questions in preparation for our trip. I could not have been happier with our experience. Thank you!

"Erin"
Séjourné dans Casa Cosmos, June 2023

“ We enjoyed our stay very much! Simon and the team were incredibly helpful in making arrangements for us - everything from the welcome goodies to stocking the refrigerator to dinner reservations to tours and airport transfers. We didn't need to worry about any detail. Also most importantly the flat was well located, quiet and impeccable. No detail was ignored! It was the perfect stay and start to our vacation.

"Dawn"
Séjourné dans Red Lion Square, June 2023

“ It was great to feel at home.

"Barrett"
Séjourné dans Ebury Street, June 2023

“ The flat was perfect and in a great location. I would definitely recommend onefinestay and will use them again.

"Caroline"
Séjourné dans Cockspur Street, June 2023

“ Great experience. Everyone in the office was very responsive before our arrival and it was easy to make necessary arrangements for transport and small items in advance - and the team was flexible and ready to pick us up with ever changing flight plans. Check-in was easy. The apartment was clean and comfortable - a perfect location. No issues arose during our stay, but the office remained in contact if we needed anything. Check-out and transport back to the airport was a breeze, too. All in all a great experience. Thank you!

"John"
Séjourné dans Rutland Mews South, June 2023

“ This is my 5th onefinestay booking. Love your locations. It's so nice to stay in a home. Staff were wonderful and responsive. Have stayed in Rome, Paris, Los Angeles and London.

"Diana"
Séjourné dans Kynance Place, June 2023

“ Excellent communication; perfectly lovely accomodation; fabulous location; spotlessly presented; regularly serviced. onefinestay staff were instantly accessible and helpful. We would definitely stay with them again.

"Jane"
Séjourné dans Cadogan Place IV, June 2023

“ Absolutely incredible. From the staff to the concierge, nothing was missed. With the storm, the support and check-ins were over the top! Just truly wonderful. We felt spoiled beyond belief and cared for. We are so blessed to have found you all and cannot wait to return!

"Caitlin"
Séjourné dans New Mansion, June 2023

“ Wonderful!

"Kamal"
Séjourné dans Red Lion Square, June 2023

“ My onefinestay experience was nothing something of magical - I felt thought about every step of the way and Ash was a true gift. I've told everyone in the world I know about my experience.

"Tione"
Séjourné dans Hanway Street, June 2023

“ Loved our stay at Rutland Mews - the flat was super cute and great location! Everyone on your team is super helpful + friendly - we appreciated all that Tara arranged for us as well as everyone else who helped along the way! Can't wait to stay with you again soon!

"Jennifer"
Séjourné dans Rutland Mews South, June 2023

“ onefinestay operates with a well organized structure, including prompt answer to queries, emails or phone calls. Prices are high, but excellent service compensates. This property was well suited to our needs, 4 adults and 2 kids. The home was well furnished and located approx. 12 minutes from the West Kensington tube. onefinestay offers some additional services that we found useful. Our flight arrived at 6 a.m and the property could not be accessed till 4 p.m. They organized van service from Heathrow to a breakfast at a lovely hotel, then ordered an addional van for the afternoon transportation into the propery. It was easy dealing with all their personnel. Overall, excellent across the board. A draw back was the lack of air conditioning, which would have been a problem had the temperature gone above 32C, thankfully that did not happen and the free standing fans provided were adequate.

"Richard"
Séjourné dans Vernon Street, June 2023

“ I was easy to find a very nice place, well decorated and so comfortable. We were 6 women and everyone liked the place. Cozy spaces and furnitures. It was few blocks away from the tournament we were watching and the neighborhood was full of good restaurants. It was a pleasure to talk to Tiffiny who answered all our questions with kindness. Thank you and thank the owners for us. So grateful.

"Daniela"
Séjourné dans Winchendon Road, June 2023

“ Wonderful experience from start to finish. The onefinestay team was very responsive to any questions we had on arrival and super easy to deal with. So helpful to be able to use them for extras during our stay (transfers, arranging for food in the home, etc.). It gave us lots of peace of mind to know that the homes were personally inspected and that we had a local team for assistance. Would recommend to anyone looking for a great rental experience!

"Amy"
Séjourné dans Ossington Street, June 2023

“ The villa was stunning and as described by onefinestay - a perfect pad to base ourselves during our stay in the heart of Florence. Arrangements were made for fresh flowers and groceries to be provided ready for our arrival and we got advice and recommendations for places to park, visit and go wine-tasting locally. We had a fab holiday and the process was smooth throughout so we would recommend using onefinestay and would look to use you again in the future. Thanks!

"Stuart"
Séjourné dans Prospettiva Pitti, June 2023

“ Property was stunning, both location and standard of accommodation. The team sorted all our request seamlessly and were in contact throughout the stay to ensure everything was running as scheduled.

"Rael"
Séjourné dans Prospettiva Pitti, May 2023

“ Accommodating, helpful and available.

"C Coleman"
Séjourné dans Stafford Terrace IV, May 2023