“ Extremely easy check-in/out process, all staff interaction was great. Premises were as expected. We did have an issue that couldn't be resolved within our stay that wasn't optimal but the staff were attentive, offered options and provided good communication during the entire process.

"Lee"
Séjourné dans Market Place, July 2025

“ We enjoyed the home. It was close to the tube system and the neighbourhood felt safe and easy to navigate. The welcome from staff when we arrived at the home was helpful. The home was comfy and a great place to relax after a busy day.

"Stephanie"
Séjourné dans Radipole Road IV, July 2025

“ We really enjoyed the quality of the property, the location of the property and the independence it provided us for the 7 days we were in London. The website made it easy to choose and the communication from onefinestay staff was excellent.

"Nicholas"
Séjourné dans Park Crescent Mews East II, July 2025

“ From the moment that I made the reservation, I have been beyond impressed with the professionalism and responsiveness of onefinestay. Communication has been quick and effortless, and at every turn, they have anticipated our needs. Having a greeter on the day of our arrival was an added bonus. The home was perfect and provided a safe, clean, and warm environment for our stay. We took advantage of the car service to and from the airport, which made for a very easy transit, especially after a long flight. This is the first time that we have used onefinestay and will certainly use them again. It created the space for a memorable family trip. Thank you.

"Shannon"
Séjourné dans Tachbrook Street II, July 2025

“ The house was large and spacious, and the booking and check-in/check-out procedures were very simple. We recommend this wonderful experience to friends and family. A place you can call home and that will become part of your memories forever.

"Simona"
Séjourné dans Cranley Mews VI, July 2025

“ Great work from Jack and the team to find a super house. No hassles and very good personal service which is unusual in the IT age. Thanks again for your help.

"Stuart"
Séjourné dans Molyneux Street II, July 2025

“ Good selection of homes. Efficient service team that tries to address all enquiries.

"Suridah"
Séjourné dans Warwick Gardens II, July 2025

“ Fantastic house in a great location - onefinestay did a great job of hosting.

"Tony"
Séjourné dans Caithness Road VI, July 2025

“ The flat exceeded our expectation. All the amenities were top of the line. Booking, checking in/out and all communication was excellent.

"Victoria"
Séjourné dans Ladbroke Gardens VII, July 2025

“ We were in London for a family staycation. The only non locals were me and my husband. So we needed the open space living set up to spend time with the familly. The house was perfect for this, had the perfect set up and location. It had everything we needed to cook, play and relax. The onefinestay team was very nice even though we did not use all the services much. The house was clean and in order, just some minor details, but enough storage space availabloe, closet room, etc. The description on the web was accurrate and we did appreciate the extra fans.

"Maria"
Séjourné dans Callcott Street IV, July 2025

“ This was high service and a quality experience. Laura actively helped me find a place in London for 3.5 weeks that suited us. onefinestay is more expensive but there's a reason: the properties are superior and the service is too!

"Michael"
Séjourné dans Cornwall Gardens III, July 2025

“ Great service and communication. Amazing stay!

"Karen"
Séjourné dans St Stephen's Gardens VII, July 2025

“ Extraordinary. The concierge's advice was spot on. The property was truly breathtaking with an additional concierge. I'm with onefinestay for life after a third successful stay.

"Michelle"
Séjourné dans Villa Ripa, July 2025

“ The place was lovely and well-setup for guests. Sophie, who met us for check in was there when we arrived slightly early and had already run the AC to make sure it was comfortable on a very hot summer's day. Later, when we managed to accidentally switch off power to the wifi, onefinestay responded incredibly swiftly to what we supposed was an actual wifi outage. The representative who arrived to troubleshoot even managed to not make me feel silly for having caused the "outage" myself.

"Dana"
Séjourné dans Gironde Road, July 2025

“ We enjoyed out stay at the house we rented through onefinestay. The communication and management of the property when we were on site was proactive and responsive. The house was clean and had a well stocked kitchen.

"Leslie"
Séjourné dans Commerce House, July 2025

“ The staff were extremely helpful leading up to my arrival as well as upon arrival. We were early flying in from the USA and onefinestay staff were available to let us drop our bags and give us a house tour upon arrival despite being early. We felt welcome and safe and would definitely stay here again! The flat was lovely and perfect for 2 of us staying in town for festivals at Hyde Park.

"Katy"
Séjourné dans Elvaston Place III, July 2025

“ onefinestay made our time in London seamless, from driver pick up, delivered groceries and a mid stay house clean. Tara and the team were very prompt in their replies and nothing was too much trouble. The property itself was fantastic for a family of 5 and was in a very central location.

"Amy"
Séjourné dans Campden Street VI, July 2025

“ We've had nothing but positive experiences with onefinestay. Their communication is excellent and we've always been treated with great consideration. The properties are so lovely, with amenities that are very much appreciated. Finally, the welcoming team members are thorough, kind, and helpful. I look forward to future stays!

"Celia"
Séjourné dans Albert Bridge Road II, July 2025

“ We had a magical time. The onefinestay crew was immensely helpful during the planning process, and our home was the perfect place for us.

"Kate"
Séjourné dans Villa Ere, July 2025

“ The houseboat on Cheyne Walk could not have been better presented and the advice from onefinestay before and during my tenancy could not have been more prompt or helpful. Thank you.

"Jeffrey"
Séjourné dans Cheyne Walk Houseboat, July 2025