Check-in / Check-out

Check-in: from 3:00 PM. We'll meet you at the home on arrival at your convenience.

Check-out: by 10:00 AM

Early check-in and late check-out can be arranged in advance, subject to availability and a charge.

House Rules

Home Truths

• Please note that at least 1 member of the staff will be staying 24 hrs at the villa. Members of the staff will remain in the staff area when not working or sleeping hours.

• Per resort rules, all visitors and guests must be registered at least 48 hours prior to entry, please provide your concierge with all guest IDs or Passports.

• Please note, a gratuity payment is expected upon check-out at this villa. The gratuity is calculated based on the total rental amount before taxes and fees. A 10% gratuity is recommended, please inquire for further details.

• Please note, smoking (including the use of hookahs) is not permitted on this property.

• Shifting tides and weather patterns can cause the shoreline to vary from website images. Additionally, beaches may seasonally experience seaweed. For further details, please inquire directly.

• Roundtrip airport transfer courtesy service from Punta Cana Airport (PUJ) may be arranged upon prior request and is subject to provider availability and scheduling conditions.

• To support the dedicated local staff who look after this villa, a gratuity is customary and expected. Please speak to our reservations team for more information.

ID Check

Upon arrival we will ask you to show your ID or passport.

Deposit

A security deposit will be held for the duration of your booking and will be released once we have confirmed that no damage was caused during your stay. The deposit amount will be confirmed by a Destination Specialist.