We open doors to the finest homes, villas and chalets in the most desirable destinations around the world. From London, Los Angeles, Paris and New York, all the way to the Caribbean, Tuscany, the South of France and Thailand. We are devoted to delivering one-of-a-kind personal service to our discerning guests, homeowners and travel partners.

At the heart of onefinestay is a bespoke service, tailored to each guest, every time they stay…

• A Destination Specialist helps our guests find the perfect home for their trip

• Our Concierge team works to make it an effortless and enjoyable getaway. You name it - we can add tailored services and experiences to the trip - from a grocery delivery and airport transfer, to a beachside dinner and local cookery class

• On arrival, we personally welcome our guests. The beds will be freshly made using our finest sheets and linens and there are toiletries in the bathrooms

• During the stay, housekeeping is included and we are on hand 24/7 for support

We are part of Accor - the French multinational hospitality company - alongside its other luxury brands including Raffles, Orient Express, Fairmont and Sofitel. Being part of the Accor family means our guests can benefit from ALL - Accor Live Limitless, Accor's loyalty programme. All members can earn Reward points, redeem Reward points and unlock personalised offers and benefits when they book with a valid ALL membership. Sign up to ALL Accor Live Limitless.

Over the years, we are proud to have been included in the Conde Nast Traveller Readers’ Choice Awards. From all the brands around the world, we came number three in the villa rental category in 2024.

Our homes are chosen for their character, comfort and privacy, creating a private haven for families, a group of friends, a celebrity or business traveller. As soon as a guest books their stay, the entire experience is professionally managed by our local Concierge team. They are on hand 24/7 for support, and they can add tailored services and experiences - making every trip even more memorable. Anything from chartering a yacht in the Caribbean; an in-home spa treatment in London through to a private cooking class and chef in Tuscany or a one-on-one fitness class with the Los Angeles view as your backdrop.

Whether they are the proud owner of a chic apartment or spacious townhouse; homeowners work with us for peace-of-mind, convenience and flexibility. In London, Los Angeles, New York and Paris we maintain a close and direct relationship with the homeowners. In other destinations around the world we work with trusted property managing agents to understand each property and the owner. Wherever the home is, we take care of everything. This starts with getting to know the home, followed by managing the bookings and looking after guests during their stay; through to the housekeeping and in-stay maintenance. Find out more.

One of our co-founders had the idea for onefinestay after a trip to Pisa in 2009. He realised that he would never have experienced the city in the same way without connecting with locals. And, every time he travelled, someone could experience London by staying in his home. The first onefinestay booking was in May 2010 - in London. In 2016 we joined Accor alongside its other luxury hospitality brands. Our hand-picked collection of homes has grown to 3,000, in 40 destinations.