Check-in / Check-out

Check-in: from 3:00 PM. We'll meet you at the home on arrival at your convenience.

Check-out: by 11:00 AM

Early check-in and late check-out can be arranged in advance, subject to availability and a charge.

Home Truths

• Please note that Condo Joya is within a gated community, guests will be asked to provide ID in advance of arrival in order to gain access to the property.

• Please note, a security deposit equal to one night’s rent will be collected in advance of arrival and is refundable after departure, pending an inspection of the property.

• Please note there is a Club Punta Mita Access Fee which will go into effect as of January 6, 2026. A flat, per-person fee per stay will apply for stays of up to 30 days. The fee must be paid prior to arrival, as it is required for the issuance of access cards. Please inquire with a Destination Specialist for further details before booking.

ID Check

Upon arrival we will ask you to show your ID or passport.

Deposit

A security deposit will be held for the duration of your booking and will be released once we have confirmed that no damage was caused during your stay. The deposit amount will be confirmed by a Destination Specialist.