August 2025

We had a fantastic experience with onefinestay's customer service. Earlier this year, we booked a property in Notting Hill, London, well in advance of the 2025 Notting Hill Carnival schedule being finalized. As our travel date approached, it became clear the Carnival would take place right in the middle of our stay, which was going to be too disruptive. The onefinestay team was incredibly proactive and helpful. They kept us updated with detailed information about the Carnival's impact and relayed important insights from the property owners. Understanding the potential for disruption, they offered to help us find new accommodations and were exceptionally responsive in helping us secure a new, beautiful place to stay on very short notice. Throughout the entire process, the team was helpful, informative, and responsive, turning a potentially stressful situation into a seamless transition. Their commitment to ensuring our stay was as perfect as possible was truly commendable, and we can't recommend them highly enough.

July 2025

We really enjoyed the quality of the property, the location of the property and the independence it provided us for the 7 days we were in London. The website made it easy to choose and the communication from onefinestay staff was excellent.

September 2024

A gem of an apartment for our stay in London! Perfectly located just below Regent Park and walking distance to Marylebone, Soho and Oxford Circus. The apartment is located in a quiet and secure Mews with a locked security gate, away from the noise of busy streets. Grocery stores, wine shops and pharmacies are just a few blocks away. We used the small table and chairs outside for lunches and for relaxing after a day exploring the city.