“We have had a lovely stay in London and are in love with the apartment. Please extend our gratitude to the owners, their home made our time here both a convenient and enjoyable experience. I also want to leave a very positive review of onefinestay. Your approach to welcoming travelers, including the pre-arrival email of specialized services (which we did not use but appreciated nonetheless), the personalized welcome and introduction to the space by a member of staff, the option to drop bags/settle in early, and also the small touches of leaving tea, coffee, crackers, and snacks upon arrival -- all added up to a very cohesive feeling of feeling cared for. Despite being far from home, we felt at home the entire time. We most certainly will be using you again and also recommending you to any of our friends staying in London.