Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ The flat was lovely. The pictures accurately depicted the accommodations, the kitchen was well stocked, and everything was clean and well furnished. The location was very convenient. The onefinestay representatives checked in often and were very helpful.

"Alicia"
Séjourné dans Courtfield Road II, December 2023

“ Much appreciate the prompt support and solutions provided by the London Service Team when we had issues with the apartment. Pleasant stay overall as the apartment was beautifully decorated and had warm Christmas vibes.

"Seow Lee"
Séjourné dans Regent's Park South, December 2023

“ Excellent service, great apartment, perfect location, super well equipped, charming styling. Perfect for our requirements.

"Fiona"
Séjourné dans Ossington Street, December 2023

“ Delightful apartment, friendly staff and a great location. We thank the owners for sharing their beautiful home with us.

"Matthew"
Séjourné dans Rue d'Aumale, December 2023

“ From start to finish, everything was wonderful. The weekly cleans and linen changes were such a treat. And the treats that awaited us were so appreciated. Honest appraisal of the house and contents was great, so no surprises. I will absolutely use again, it was worth every cent. Many thanks!

"William"
Séjourné dans Castellain Road IV, December 2023

“ Excellent service with unparalleled properties. The meet and greet is critical to ensure the home is as advertised. Highly recommend.

"Victoria"
Séjourné dans Rue Barbet de Jouy, December 2023

“ The home exceeded my expectations. Walking through the door each time was a delight. I'm very critical and I could not find a single thing wrong with it. I would highly recommend this unit. Location is also great. onefinestay thought of every detail to make our stay enjoyable!

"June"
Séjourné dans Compton Street, December 2023

“ We have rented vacation homes in many places from different agencies but the individual attention and assistance provided by onefinestay made the experience more special and provided peace of mind when vacation planning.

"Laurel"
Séjourné dans Quattro Fontane Luxury, December 2023

“ We had a fabulous stay. We are a family of 4 with 2 adult children and it was absolutely perfect. The home was beautifully appointed, beds were super comfortable and the kitchen felt like being at home. We loved everything about it. Would like to return in the summer so we can utilise the garden. The area, proximity to tube stations, and restaurants can't be beat. Notting Hill is a hip and happening area. onefinestay were ideal to deal with, they were super responsive on any of our queries. We really hope to return to Ossington Street soon and will highly recommend to friends. We will also love to use onefinestay in other cities after our experience. Thank you!

"Kate"
Séjourné dans Ossington Street, December 2023

“ Process was really easy and professional. All interactions and responses were timely and very helpful. This included choosing the best property for my needs as well as concierge services. Excellent from start to finish.

"Maurice"
Séjourné dans Casa Terra, December 2023

“ I've used onefinestay three times in last 6 months in London; and also in Rome, Paris, Los Angeles, New York over the years. The places are always great and the location prime. But my favorite part are the staff. So helpful, and available 24/7. I've had to call once or twice at odd hours and someone is always there to help. I've especially enjoyed the London-based staff. They are the BEST.

"Diana"
Séjourné dans Cathcart Road IV, December 2023

“ Our stay was fantastic, the house was exactly as expected and the service by the onefinestay team was fantastic. I would definitely book this house again in the future.

"Justine"
Séjourné dans Gibson Square, December 2023

“ We have been working with onefinestay for several years, and there is a very high level of consistent quality of service and dedication from the team. Great interactions, service and follow up throughout the proceess from reservation to last day of vacation.

"Harold"
Séjourné dans Seacove, December 2023

“ Delightful property in a great central location in the centre of Rome. Everything measured up as presented in the photos and description of the apartment. When I needed help someone responded immediately. All trivial questions I had, but all dealt with very professionally.

"David"
Séjourné dans Palazzo Borghese, December 2023

“ I found the staff extremely responsive. When there appeared to be a strike imminent at Heathrow, they got in touch and offered to find us transport into London. When I emailed, the response was always quick and efficient.

"Jane"
Séjourné dans Drayton Gardens VI, December 2023

“ I believe that customer responsiveness is only demonstrated when things go wrong. One day before our arrival one of the bathrooms at the house we had booked flooded and could not be repaired in time. Such things happen when you rent a flat. Within a few hours onefinestay offered us two alternative houses (one was even bigger than the one we booked), both in very nice neighborhoods and we switched to a new flat that was actually great, very clean, conveniently located and spacious!! I would be happy to recommend onefinestay. As I have said you want to make sure that someone is there to have your back when things go wrong.

"Maria"
Séjourné dans Venner House, December 2023

“ We had to leave another rental so we booked at the last minute. onefinestay really stepped up and saved the day (thank you Jack!). Amazing property; even better service. Very highly recommend.

"Tanya"
Séjourné dans Groom Place, December 2023

“ We were once again very pleased with onefinestay: we had a last-minute rescheduling as a result of the flat we had booked experiencing a gas leak, and the team very quickly provided a nice substitute in the same area of London. Excellent communication; great personal touch (met us on arrival quite early in the day after our overseas flight) and lots of helpful tips about events/attractions in London during our visit. We have used onefinestay several times now, and will continue to do so.

"Henry"
Séjourné dans Lamont Road IV, December 2023

“ The best non-hotel experience I have had. Excellent communication and service.

"Jennifer"
Séjourné dans Chepstow Road X, December 2023

“ Best short term stay experience that I've had. Definitely recommend. Everything was as advertised or better.

"Paul"
Séjourné dans Alba Place III, December 2023