Sharing the love
Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.
“ We thoroughly enjoyed the experience. Very experienced and helpful team. Wonderful property. Would definitely use them again.
"David"
Séjourné dans Bathurst Mews II, January 2024
“ Seemless booking and entry to residence. Pristine apartment with all needed amenities. A pleasure of a stay. Thank you!
"Doris"
Séjourné dans Cadogan Place IV, January 2024
“ The reservation and pre-planning process were excellent. Great house and location, perfect for a big family, felt like a family home, close to tube. Additional food and transfer services were well worth organising.
"Shane"
Séjourné dans Winchendon Road, January 2024
“ This flat was perfect for our family of four. We wanted to live like locals and the property was in a very nice neighborhood, walking distance to groceries, restos, fitness centers, etc. We hope to return next year.
"James"
Séjourné dans Drayton Gardens VI, January 2024
“ Everything was very well organized and easy to plan! Paulina was super responsible and helpful from months before our trip to during our stay. The house was beautiful, clean and very accommodating to our needs. The concierge services they provide were very helpful as well. Would highly recommend onefinestay.
"Morgen"
Séjourné dans Villa Lorena, January 2024
“ It was as close as it can be to be a local, savy, sophisticated citizen in the city.
"Ricardo"
Séjourné dans Crawford Street, January 2024
“ Our stay with onefinestay was like always, wonderful. The home was perfect (facilities and location) but much more important for us was the attentive and supportive assistance of the staff before, during and after our stay. Every issue was resolved quickly and competently. Thanks for that!
"Stefan"
Séjourné dans Gibson Square, January 2024
“ We had a wonderful week at Scotch on the Rocks in Ocho Rios Jamaica with a group of 10. Lovely staff and delicious food - we felt very well looked after in a beautiful setting on the ocean.
"Janine"
Séjourné dans Villa Scotch on the Rocks, January 2024
“ The apartment was as close to the action as one might have hoped. Everything was but a short walk away. It was perfect for our short stop in London as we managed to reach everything from home, mostly on foot.
"Matthew"
Séjourné dans Cockspur Street, January 2024
“ This villa exceeded our expectations. It was spacious and so comfortable. The best part were the staff that took care of us. Milly, Carol, Dwayne, Ruben and Nick!!! Amazing and one of our best family vacations. Thank you.
"Anne"
Séjourné dans Villa Christina, January 2024
“ The apartment was clean and very comfortable and, as always with onefinestay, our needs were always considered. Thank you for taking the extra measure insuring that we were organized for our departure in light of a threatening Tube strike. This is why we always stay with your company!
"Jane"
Séjourné dans Chepstow Road IX, January 2024
“ We have used onefinestay often and they are the first place I check when we decide we are going abroad. The properties are lovely, as pictured and the welcome is great. The support during a stay is wonderful - we have used them for many year and from time to time things have happened (ovens not working, thermostats needing batteries) as would happen in any home and they are fantastically responsive and quick to provide a remedy. We enjoy working with the booking team as well. onefinestay is a keeper in our book!
"Elizabeth"
Séjourné dans Nau, January 2024
“ The location was delightful, onefinestay was so helpful and easy to deal with.
"Ellison"
Séjourné dans Ebury Street, January 2024
“ The onefinestay team has been extremely helpful and responsive at all stages of the process (from booking to check out). The flat was well stocked with essentials and the lovely welcome treats were much appreciated. The seamless process facilitated by onefinestay helped make our trip relaxing and enjoyable.
"Julia"
Séjourné dans Sloane Avenue IV, January 2024
“ I believe that customer responsiveness is only demonstrated when things go wrong. One day before our arrival one of the bathrooms at the house we had booked flooded and could not be repaired in time. Such things happen when you rent a flat. Within a few hours onefinestay offered us two alternative houses (one was even bigger than the one we booked), both in very nice neighborhoods and we switched to a new flat that was actually great, very clean, conveniently located and spacious!! I would be happy to recommend onefinestay. As I have said you want to make sure that someone is there to have your back when things go wrong.
"Maria"
Séjourné dans Venner House, December 2023
“ We were once again very pleased with onefinestay: we had a last-minute rescheduling as a result of the flat we had booked experiencing a gas leak, and the team very quickly provided a nice substitute in the same area of London. Excellent communication; great personal touch (met us on arrival quite early in the day after our overseas flight) and lots of helpful tips about events/attractions in London during our visit. We have used onefinestay several times now, and will continue to do so.
"Henry"
Séjourné dans Lamont Road IV, December 2023
“ We had to leave another rental so we booked at the last minute. onefinestay really stepped up and saved the day (thank you Jack!). Amazing property; even better service. Very highly recommend.
"Tanya"
Séjourné dans Groom Place, December 2023
“ Best short term stay experience that I've had. Definitely recommend. Everything was as advertised or better.
"Paul"
Séjourné dans Alba Place III, December 2023
“ I found the staff extremely responsive. When there appeared to be a strike imminent at Heathrow, they got in touch and offered to find us transport into London. When I emailed, the response was always quick and efficient.
"Jane"
Séjourné dans Drayton Gardens VI, December 2023
“ Wonderful customer service. Beautiful property, nicely furnished, excellent location.
"Martha"
Séjourné dans Gledhow Gardens VIII, December 2023