Guest testimonials

Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ Customer service was excellent.

Stayed in Rue Bonaparte VFebruary 2020

“ As alway, the combination of a home with a somewhat "hotel" service is a winning combination. We also enjoyed the location and the building.

Stayed in Leonard StreetFebruary 2020

“ Everything about the experience met and exceeded our expectations

Stayed in Conch Beach VillaFebruary 2020

“ Beautiful and private home. The rooms were comfortable and beautiful decor.

Stayed in Hakuna MatataFebruary 2020

“ The home was lovely! Decorated tastefully...super comfortable beds, nice towels, linens, well stocked kitchen. Beach and pool furnishings also perfect!

Stayed in Ballena BlueFebruary 2020

“ The flat is supper clean and efficient. All the appliances were in top condition and the app was very helpful. Appreciate the fine quality of bed linen and luxury towels. Lots of cupboard space in both bedrooms and love the sensor lighting. Thanks forgetting our groceries upon our arrival. A very cosy place to return to after a full day of running around London.

Stayed in Cockspur StreetFebruary 2020

“ The master bedroom with bath and rain shower was great! Big enough communal space for children and adults.

Stayed in Brondesbury RoadFebruary 2020

“ The island was exquisite and the exterior of the unit was unbelievably gorgeous. The view was out of this world. The island itself is a beautiful destination.

Stayed in CocotierFebruary 2020

“ Beautiful house and location! We had an issue with the water part way through our stay and it was immediately addressed by Julian and his team. Very responsive and friendly.

Stayed in AlizeeJanuary 2020

“ The Cockspur flat was perfect----this was our second stay there and we loved it; so close to Covent Garden area; easy to transportation; large enough for two couples or three people like our group.

Stayed in Cockspur StreetJanuary 2020

“ The arrival into the apartment was so easy and our greeter was very friendly. We loved having the space of a flat and the description mod the flat was 100% accurate.

Stayed in Stanhope Gardens XJanuary 2020

“ We loved everything about it!

Stayed in Blue PapayaJanuary 2020

“ Sandra was amazing. Didn't hover or bother us every day but anytime we reached out she responded time and professionally. I told her I wish she could come back to the states with us and help organize or lives!!! In terms of the house the views were beautiful and amazing. I truly believe Beach Kandi has one of the best overall views on the beach.

Stayed in Beach KandiJanuary 2020

“ The Villa was very comfortable and had a lot of living space. The Mattresses were in good shape which is important to me, with a bad back. Our villa had a lovely view and was located close to Cruz Bay and Coral Bay

Stayed in AmbianceJanuary 2020

“ The villa was spacious and clean. The furnishings were in great shape and comfortable. The villa had anything and everything we needed. Plenty of towels and linens. The kitchen was very well equipped.

Stayed in Dawn BeachJanuary 2020

“ The house was beautiful!

Stayed in Coco CaribeJanuary 2020

“ Lovely apartment in a good setting

Stayed in John's MewsJanuary 2020

“ The spacious home and the housekeeper Katherine were great!

Stayed in La SalamandreJanuary 2020

“ We really enjoyed experience of staying a cosy, character property very close to the amenities of Knightsbridge on a pretty street. It felt quintessially London.

Stayed in First Street IIDecember 2019

“ This apartment was beautifully decorated and perfectly suited for our family

Stayed in East 7th Street IIIDecember 2019

“ The apartment was lovely with a real Parisian decor.

Stayed in Avenue Bertie AlbrechtDecember 2019

“ Beautiful spacious apartment in a great location. The communication pre arrival was most comforting and the service levels everything we expected.

Stayed in Rue d'Aboukir IIDecember 2019

“ Relaxation of being in a well appointed spacious home with family which included two you young children

Stayed in Cheviot DriveDecember 2019

“ We absolutely loved the home we stayed in as well as the neighborhood. The home was clean, beautiful and comfortable and met all our needs as we moved about London.

Stayed in Kensington Park Road VIIDecember 2019

“ Having a space of our own large enough for the entire family.

Stayed in Winchendon RoadDecember 2019

“ The Christmas tree was such a treat. Because we came to London to see the Christmas lights and we were pleasantly surprised that someone took the time to put a real Christmas tree at the apartment.

Stayed in Egerton PlaceDecember 2019

“ Great location. Good value for a quality property.

Stayed in West 19th StreetDecember 2019

“ The home was beautiful, exactly what we wanted. The meals were outstanding, the menus varied and fabulous. Chef was very considerate of our grandson's dairy allergy preparing special dishes for him.

Stayed in Sunspot VillaDecember 2019

“ Excellent service of staff.

Stayed in Boulevard de Bonne Nouvelle IIIDecember 2019

“ Being able to stay in an apartment vs a hotel where I can experience life as a Londoner and able to do some home cooking. It was a great way to experience the area before relocating to the area permanently. Mathias was great at helping us find the right home, and was able to help us make changes when our dates changed. We found the personal service much better than calling a hotel call centre.

Stayed in Adamson Road November 2019