London services

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Tailor your stay

​Every stay includes a personal Meet & Greet and a tour of the home, housekeeping before your arrival, all linens, toiletries and a welcome pack of coffee, tea, milk and snacks to get you started. You will also have 24/7 guest support throughout your stay. Interested in tailoring your stay? Our Local Service team will work with you to plan your London visit and share recommendations based on your travel needs and wishes.

Festive services

Newly available for stays up until 5th January 2021

Experience ‘Festive Magic’ with our new seasonal menu of services and experiences available in London. During the holidays we can personalise stays even further with everything from Christmas tree delivery and limited edition tablescapes by Mrs. Alice, to virtual at-home baking lessons with London bakery Bread Ahead. With all the details taken care of and our round-the-clock support, you will enjoy more time relaxing and celebrating with loved ones without the hassle this winter.

Find out more

Our year-round services​



Choose either Premium or Standard service. Premium transfers are organised in a luxury car and driven by impeccably presented chauffeurs. Standard is our simple and trusted transfer service for any sized group.


Grocery delivery

​We’ll stock the kitchen with essentials, snacks and drinks. Choose our standard pantry or order a bespoke delivery of your family’s favourite foods. 


Children's equipment rental

We can help organise everything from city strollers, to comfy travel cots, bath toys and high chairs. We’ll have it ready in the home for your arrival.



Excellent, imaginative and trusted childcare, tailored to your needs. Suitable for babies to young adults, our professional nannies can build unique experiences designed to enrich your child’s stay, from engaging days out in London and clam afternoons with arts and crafts, to evening and overnight sitting.


Extra housekeeping

Your London home will be beautifully prepared and cleaned before your arrival. Complimentary weekly housekeeping is included with every booking, too, but if you want some extra help, say after a dinner party, we can organise additional housekeeping services anytime during your stay, including a linen change and toiletries replenished.


Breakfast delivery

​Order breakfast in bed or to your kitchen table. We can deliver everything from buttery almond croissants and yogurt with compote to smoked salmon sandwiches and freshly squeezed orange juice.



Choose from a luxury hotel spa - our top pick is SoSPA at the Sofitel St. James - or have the spa come to you. Indulge in an afternoon, a full day or an entire week of personalised spa treatments. Our wellness experts love nothing more than making your London stay as indulgent and stress-free as possible. We can also arrange private yoga instructors to fit around your schedule. 


Private chef

Enjoy relaxing in the comfort of your own home while a private chef prepares a delicious, tailor made meal for you. From special occasions to full time chef services, just tell us the number of people in your party, the type of cuisine you love and any allergies and we’ll handle the rest. 



Explore the British Museum with an archaeologist, enjoy front row seats at a West End theatre, take a family-friendly tour of the Tower of London, or indulge in a private shopping experience at one of the city’s best boutiques. We can organise a range of experiences to delight all interests and ages. If there’s something you’ve been excited to see, a new cooking skill you want to learn, or somewhere you want to book for dinner, we’re more than happy to help recommend and organise tickets, tours, reservations and workshops for you. Did you know some of the finest restaurants in London offer our guests complimentary extras, from glasses of champagne to private tours of their kitchen. Ask us for more details.

Ready to make your dream getaway a reality?

Contact our Travel Advisors