Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ Gorgeous, central house which we enjoyed immensely. Staff were so helpful with anything we needed and we will definitely use onefinestay again!

"Madeleine"
Stayed in Edge Street IV, November 2024

“ The quality of the service is impeccable, the house was perfect, no bad surprises... it was better than expected!

"Maria"
Stayed in Cadogan Place IV, November 2024

“ We were very pleased with the support offered, including airport transportation, football tickets, and more. The flat we selected was well-located, but was an awkward property in terms of layout and furnishings (3 floors, steep stairs, spartan bedroom furnishings). We have had better luck with previous stays with onefinestay. However, your customer service was outstanding - highly responsive, proactive, and great attention to detail. Thank you - it was a lovely trip and we will continue to utilize and recommend onefinestay going forward.

"David"
Stayed in Campden Street VII, November 2024

“ The apartment in Marylebone was very suitable for our stay to visit our children in London. The apartment was clean and everything was in good working order. We were greeted by the lovely Lorenzo and introduced to all the working aspects of the apartment. Only downside was some building work going on near to the apartment (but we were warned about this in advance). A great stay and will use your services again !

"Felicity"
Stayed in Wyndham Mews, November 2024

“ We loved our stay! The location was great, home was perfectly described and no misrepresentation. The lady that showed us around the house was very good, she went through everything with us and nothing was too much trouble. We will definitely be using onefinestay again and very soon!

"Jo"
Stayed in Ovington Gardens, November 2024

“ Our experience was great. The flat was amazing and very clean. Everyone was helpful, especially Jack and Tara. We will definitely rent with onefinestay again!

"Rima"
Stayed in Oakley Street VII, November 2024

“ The booking experience and concierge service were really smooth. The property was accurate to the description, even if some equipment were dysfunctional (jacuzzi). Overall, the staff was really helpful and solved problems.

"Çetin"
Stayed in Palazzo Borghese, November 2024

“ Great customer service, always reliable and responsive. Properties well maintained.

"Anthony"
Stayed in Venner House, November 2024

“ We stayed in a spacious apartment, owned and decorated by an artist and her photographer husband. Very spacious, comfortable and interesting, with a modern kitchen. And the neighborhood is amazing. We could not be more pleased.

"Keith"
Stayed in Rue Jules César Loft, November 2024

“ Absolutely wonderful apartment - elegant, comfortable, quiet, beautifully decorated, and a perfect, central location for walking to nearly everything.

"Christine"
Stayed in Cockspur Street, November 2024

“ House was perfect. onefinestay was very responsive to our needs - excellent communication.

"Kathy"
Stayed in Eccleston Street III, November 2024

“ We arrived in London on a Saturday morning to discover that the renovations at our flat were not complete and we needed a place to stay. Having used onefinestay in the past, I called and was put through to Jack Bower who was amazing. After explaining my predicament and requesting whether they had availability last minute, Jack went to work and within 4 hours we were settling in. He made what was an awful situation great. Andrew met us and showed us around and was also terrific in explaining everything. We really appreciated him coming out on a Saturday night. The townhouse was probably the best of the places we have used with onefinestay. The kitchen was very well equipped and the first floor living space was exceptionally nice.

"Ann"
Stayed in Campden Street VII, November 2024

“ Our whole experience with onefinestay was excellent. A friend had recommended them for our family's weeklong trip to London. The accommodations were perfect for us and exactly as pictured. The team at onefinestay was so helpful with obtaining us tour tickets and transportation and providing recommendations. Overall a great experience.

"Andrea"
Stayed in Courtfield Road II, November 2024

“ The onefinestay team was amazingly supportive and always responsive. It added a nice touch to our stay. From scheduling cars to restaurant ideas. Thanks to Lucjano in particular!

"Rebecca"
Stayed in Cadogan Street III, November 2024

“ From reservations to check-in/check-out, everything was easy.

"Amy"
Stayed in Stafford Terrace IV, October 2024

“ Wonderful location, tube stations close by to go anywhere in Central London. Hyde Park just up the road for the sheer joy of open spaces and the park ambiance. Plenty of food, markets, pubs and coffee outlets just down the road. Perfect!

"Jenny"
Stayed in Kildare Gardens, October 2024

“ The accommodation was exactly as described. The greeter at the start of our stay was warm and welcoming, a wonderful way to start our trip especially off the back of a 24hr flight. onefinestay thought of everything to make our stay that much easier from a breakfast hamper to additional add-ons. Will definitely use again and recommend to others. Thank you!

"Tania"
Stayed in Bassett Road IV, October 2024

“ We have booked with onefinestay about 15-20 times over the course of a number of years and the experience has always been top notch. They know how to deliver the goods and the staff and greeters are always exemplary.

"Ian"
Stayed in Edge Street IV, October 2024

“ Excellent service, I was very well looked after during my stay!

"Nathalie"
Stayed in Rue du Cherche-Midi, October 2024

“ Amazing service, starting with the welcome person, followed by the prompt repair support with the heating system. Well organized, easy to handle online, combined with the extra personal touches.

"Arnt"
Stayed in St Stephen's Gardens VII, October 2024