Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ A special way to be "at home" while in London.

"Jack"
Stayed in Petersham Mews II, December 2025

“ People who work at onefinestay are so kind and helpful!

"Gary"
Stayed in Drury Lane II, December 2025

“ Nice appartement, relaxed neighbourhood not overcrowded with tourists yet, vibrant atmosphere!

"Francois"
Stayed in Compton Street, December 2025

“ Such a seamless experience, from queries and booking to check-out. The team made everything so clear and were always prompt and helpful in answering questions. The apartment we stayed in was beautiful. All around, such a pleasure.

"Fiona"
Stayed in Stafford Terrace IV, December 2025

“ We had the loveliest stay in Pimlico! The flat was so lovely, great location, layout and style. We appreciated onefinestay's curation and attention to detail - the linens and snacks were also a nice touch! We'd certainly stay again!

"Jane"
Stayed in Westmoreland Terrace, December 2025

“ This is our 2nd time using onefinestay and we will always use when available and have recommended to several people.

"William"
Stayed in Élysée Collection II, November 2025

“ The staff is wonderful. They arranged a car to pick us up at Heathrow; answered all my questions; checked in to see if everything was done to our satisfaction; arranged delivery of an extra heater and blanket; sent a technician to check on the internet and arranged cleaning crew to clean and deliver clean bedding and towels halfway through our stay. They couldn't have been nicer. Booked a lovely flat in a prime location with their advice.

"Kathleen"
Stayed in Hans Place II, November 2025

“ onefinestay's team provided friendly, prompt and efficient service and support for our weekend stay in London.

"Samuel"
Stayed in Regent's Park South, November 2025

“ Very nice place in a great location.

"Wilhelm"
Stayed in Gledhow Gardens, November 2025

“ Exceptional service from start to finish. We were greeted at the flat, given a tour on how to use the various appliances, and settled in. The flat was exactly as described and of excellent quality, as were the additional amenities. When a few minor issues arose (a burnt light bulb over the stove that required tools to access; a reset of the satellite tv) the team quickly responded and made the repairs/adjustments. We would stay in this flat again!

"Kelly"
Stayed in St Anns Road, November 2025

“ Onefinestay is very responsive and we appreciate that. We had flight issues and we were able to update pick ups and check ins with no problem.

"Tara"
Stayed in Eccleston Street III, November 2025

“ Everything was handled to perfection. The flat was well-appointed (fresh bedding, toiletries, etc.). Response times to request were instant and always helpful.

"Amy"
Stayed in Campden Hill Gardens IV, November 2025

“ Beautiful apartment, wonderful concierge services!

"Richard"
Stayed in Buonarroti, November 2025

“ Great location. Great service.

"Martin"
Stayed in Great Portland Street, November 2025

“ Our stay with onefinestay was phenomenal! The flat was exactly as depicted in photos, thoughtfully organized, and very clean and comfortable to stay in for over a week. The services that the team at onefinestay provided were top notch - from the preparation and information provided leading into our trip, the very helpful and lovely meeting upon checkin with a onefinestay staff member, and support throughout our trip - it was truly unmatched customer service. We also loved having the cleaning staff come to tidy up and change sheets/towels midweek. As travelers who have stayed in 5-star hotels and other vacation rental brands, I can say our experience with onefinestay was one of the best yet. We will definitely be using onefinestay again for future travel.

"Katie"
Stayed in Hardwick Street III, November 2025

“ Villa Fosca is beautiful, it's one of the nicest beach villas I've ever seen!

"Larry"
Stayed in Villa Fosca, November 2025

“ Really terrific experience and will definitely look to book with you again and recommend to friends. Your London team was consistently responsive throughout the process before and during our stay.

"Matthew"
Stayed in Ossington Street, November 2025

“ Palazzo Borghese was a dream, just like a great italian palazzo. A real home for a few days.

"Philippe"
Stayed in Palazzo Borghese, November 2025

“ The communication was key coming with a party of 5. This was a momentous occasion for us so we wanted fitting accommodations and this was certainly it. Kudos to the staff up and down the line. We appreciate you rolling out the red carpet.

"William"
Stayed in Fitzjames-Avenue IV, November 2025

“ Fabulous flat! Great neighborhood with gardens and plenty of restaurants. The kitchen is well appointed with everything we could possibly need and the sitting room is lovely with loads of light. We enjoyed our visit tremendously and especially appreciated the host hospitality and contact. We would definitely stay here again!

"Raymond"
Stayed in Gledhow Gardens, November 2025