“ We found value in having a robust team and all of the supporting processes. Nothing went wrong, but if it did, we know we would have been supported.

"Allan"
Stayed in Alba Place III, November 2025

“ The selection of locations within London and property types is fantastic. The booking team helpful and responsive. Even though we had our selected property cancel several days prior to our arrival an alternative was offered and arranged easily. The greeter is a lovely touch and makes the arrival hassle free.

"Kate"
Stayed in Kennington Road, October 2025

“ Service is just perfect (not overbearing and the just right amount of attention).

"Siva"
Stayed in Willes Road II, October 2025

“ We loved our greeter. The house was immaculate.

"Margaret"
Stayed in Royal Crescent Mews, October 2025

“ High quality support from the client experience executives. Very reactive

"Sébastien"
Stayed in Dorset Square II, October 2025

“ Lovely two bedroom apartment in quiet location overlooking gardens in South Kensington. Close to restaurants and transport.

"Caress"
Stayed in Gledhow Gardens VIII, October 2025

“ They were so responsive to every little question! Awesome communication all around. Having someone meet me in person at the property was extremely helpful. The Welcome snack package was such a lovely and delicious surprise. Sophie helped me navigate all the bells and whistles of a London flat.

"Philip"
Stayed in Sloane Avenue IV, October 2025

“ Fairly easy to book; flexibility with check-in is helpful; good mix of properties; responsive in addressing issues (eg the coffee plunger was leaking when we first went to use it and it was quickly replaced).

"Simon"
Stayed in Red Lion Square, October 2025

“ It's like having a great, credible and consistent friend in London!

"Danny"
Stayed in Gledhow Gardens VIII, October 2025

“ It was great. We've been using onefinestay since 2017 and you don't disappoint. Thank you always lovely people to meet us upon arrival and all seems to work as planned. Thanks.

"Ana"
Stayed in Venner House, October 2025

“ Absolutely phenomenal service by onefinestay!! Our greeter, Nick, welcomed us to our amazing home in London and was so warm and welcoming! He made this whole experience even more special for our family! Above and beyond service and absolutely stunning homes. We use onefinestay for all our trips to London and we can't wait to stay again! Thank you!!

"Leah"
Stayed in Bathurst Mews III, October 2025

“ This is the second time we have stayed at a onefinestay property. They are excellent communicators and every care and attention is taken with the properties they rent out. If there are any issues they are quick to respond. I especially like that you are met at the property and introduced to the home. We will be sure to use onefinestay again.

"Kate"
Stayed in Ladbroke Gardens VII, October 2025

“ We had a wonderful experience. Very seamless, good communication, no issues whatsoever! I would feel confident booking with onefinestay again. Thank you!

"Elizabeth"
Stayed in William Mews, October 2025

“ I can't say enough about the quality of the accommodation, the excellent communication and the thoughtful way that onefinestay supports the experience. I recommend it to everyone and am already looking ahead to my next encounter.

"Karen"
Stayed in Holland Park Avenue VII, October 2025

“ Everything's just perfect, as usual - and your kindness and skills just flow effortless? THANK YOU.

"Gabriella"
Stayed in Donne Place, October 2025

“ This is a very well located, spacious, stylish and well equipped property. The parkland view (and access) from the rear is an added bonus.

"Glen"
Stayed in Ladbroke Gardens VII, October 2025

“ Excellent house as appeared on the pictures. Very clean and comfortable. Great induction with accommodating staff allowing an earlier checkin. Minor issue with hot water system solved immediately by onsite team who were very responsive. Appreciated service team returning a forgotten item left at house, with no fuss and extremely responsive and accommodating. Thank you onefinestay team.

"Jane"
Stayed in Canonbury Park North II, October 2025

“ We loved everything about our onefinestay experience. The people were so kind and helpful, and the townhouse was absolutely perfect! We will definitely be using onefinestay again.

"Jackie"
Stayed in Donne Place, October 2025

“ Perfect in all ways as usual and always nice to be greeted by our friend Nick.

"Ian"
Stayed in Pembridge Villas VI, October 2025

“ The onefinestay team was really welcoming and provided an exceptional experience. The communication was amazing from the booking process and throughout the stay.

"Alex"
Stayed in Redcliffe Square XII, October 2025