“ The flat exceeded our expectation. All the amenities were top of the line. Booking, checking in/out and all communication was excellent.

"Victoria"
Stayed in Ladbroke Gardens VII, July 2025

“ The place was lovely and well-setup for guests. Sophie, who met us for check in was there when we arrived slightly early and had already run the AC to make sure it was comfortable on a very hot summer's day. Later, when we managed to accidentally switch off power to the wifi, onefinestay responded incredibly swiftly to what we supposed was an actual wifi outage. The representative who arrived to troubleshoot even managed to not make me feel silly for having caused the "outage" myself.

"Dana"
Stayed in Gironde Road, July 2025

“ They have amazing properties in great locations. The service from onefinestay is very professional, prompt and available 24/7.

"Sonia"
Stayed in Ossington Street, July 2025

“ The house was better than expected, and was exactly how it looked in the pictures. Even though there were a few hikups they were promptly resolved by the onefinestay team. I really enjoyed my stay at the house and would gladly use their services for my next stay.

"Siddharth"
Stayed in Fentiman Road II, July 2025

“ Great location, having our own space definitely helped as a family (as opposed to a couple of rooms in a hotel).

"Paul"
Stayed in Ashley Gardens, July 2025

“ Extraordinary. The concierge's advice was spot on. The property was truly breathtaking with an additional concierge. I'm with onefinestay for life after a third successful stay.

"Michelle"
Stayed in Villa Ripa, July 2025

“ We enjoyed out stay at the house we rented through onefinestay. The communication and management of the property when we were on site was proactive and responsive. The house was clean and had a well stocked kitchen.

"Leslie"
Stayed in Commerce House, July 2025

“ The staff were extremely helpful leading up to my arrival as well as upon arrival. We were early flying in from the USA and onefinestay staff were available to let us drop our bags and give us a house tour upon arrival despite being early. We felt welcome and safe and would definitely stay here again! The flat was lovely and perfect for 2 of us staying in town for festivals at Hyde Park.

"Katy"
Stayed in Elvaston Place III, July 2025

“ We had a magical time. The onefinestay crew was immensely helpful during the planning process, and our home was the perfect place for us.

"Kate"
Stayed in Villa Ere, July 2025

“ The houseboat on Cheyne Walk could not have been better presented and the advice from onefinestay before and during my tenancy could not have been more prompt or helpful. Thank you.

"Jeffrey"
Stayed in Cheyne Walk Houseboat, July 2025

“ onefinestay made our time in London seamless, from driver pick up, delivered groceries and a mid stay house clean. Tara and the team were very prompt in their replies and nothing was too much trouble. The property itself was fantastic for a family of 5 and was in a very central location.

"Amy"
Stayed in Campden Street VI, July 2025

“ We had a wonderful holiday - the service from onefinestay was impeccable.

"Antony"
Stayed in Bathurst Mews III, June 2025

“ Almost perfect. Excellent location, spacious and bright rooms, comfortable bed and shower. Flaws: loud mechanicals (kitchen hot water heater?).

"Victor"
Stayed in Rue de Montfaucon, June 2025

“ Excellent communications, service and support during our 2 weeks stay in London. We returned to a property we have stayed in before and everything was in tip-top shape. Highly recommended.

"Kumar"
Stayed in Maddox Street II, June 2025

“ From start to finish, the communication and level of service from the onefinestay team was exceptional. The apartment had a few issues, but the team offered to assist in all cases.

"Christopher"
Stayed in Market Place, June 2025

“ The total experience was fantastic, the villa was even better than expected. It gave us once in a lifetime views of Tuscany and the incredible town of Lucca. The staff were exceptional and very professional. But above all Beatrice, our concierge, who for many months helped plan and arrange an amazing 10 days - many activities, reservations and daily excursions to Cinque Terra, Antinori Winery, Florence and Rome. The experience was first class! Communications were terrific. Well done. Only disappointment was having to leave. Thank you!

"Craig"
Stayed in Villa Lili, June 2025

“ We love to travel and experience neighborhoods in a manner that make us feel like we are at home. onefinestay helps make this happen. It was easy to locate the perfect home on their website and make a reservation. They met us at the home upon arrival and made sure we knew how everything worked and we had everything we needed. They contacted us throughout the stay and arranged for expert cleaning services during the stay. The neighborhood was great - within walking distance to a couple of tube stations, grocery stores, and restaurants.

"Susan"
Stayed in Drayton Gardens VI, June 2025

“ From initial contact to final check-out this was a seamless and highly satisfying staycation and experience. The home was cosy, clean and the communication with the onefinestay team was excellent! We had everything we needed.

"Gary"
Stayed in Campden Street VI, June 2025

“ The showers were amazing. The home was spacious with gorgeous views. We will certainly come back.

"Steven"
Stayed in The Point at Maria Bluff, June 2025

“ My stay was absolutely fantastic. The flat was exactly as advertised, and it was lovely. The team in London was responsive and very helpful with scheduling cleaning, etc. I cannot recommend onefinestay highly enough!

"Leah"
Stayed in St Anns Road, June 2025