“ I had such a positive experience. The apartment was lovely and the onefinestay employees were so helpful!

"Jennifer"
Stayed in Cockspur Street, August 2025

“ This is my third family vacation to London using onefinestay, and I will only use them in the future. They are professional, accomodating, and reliable. Their properties have all been top, and I find a better one each time. This last property was my favorite, and recommended to me by one of the representatives based on my preferences. I can't say enough great things about onefinestay!

"Yves"
Stayed in Canonbury Park North II, August 2025

“ Excellent

"Andrea"
Stayed in Cromwell Road II, August 2025

“ The property was the right size and in a good location (although an expensive area). We stayed for 2 weeks and they cleaned it twice which was great. I would mention the bed is a double which is small for some. I recommend they add a few small end tables for beverages in the living room. The manager was easy to reach and they reserved a car ride for us.

"Cathleen"
Stayed in Gironde Road, August 2025

“ Overall it was a good experience. And despite a few dysfunctional amenities and building construction, the apartment was beautiful and in a great neighborhood just a short walk from L'Arc de Triomphe.

"Cherie"
Stayed in Avenue Niel, August 2025

“ We had a fantastic experience with onefinestay's customer service. Earlier this year, we booked a property in Notting Hill, London, well in advance of the 2025 Notting Hill Carnival schedule being finalized. As our travel date approached, it became clear the Carnival would take place right in the middle of our stay, which was going to be too disruptive. The onefinestay team was incredibly proactive and helpful. They kept us updated with detailed information about the Carnival's impact and relayed important insights from the property owners. Understanding the potential for disruption, they offered to help us find new accommodations and were exceptionally responsive in helping us secure a new, beautiful place to stay on very short notice. Throughout the entire process, the team was helpful, informative, and responsive, turning a potentially stressful situation into a seamless transition. Their commitment to ensuring our stay was as perfect as possible was truly commendable, and we can't recommend them highly enough.

"Deborah"
Stayed in Park Crescent Mews East II, August 2025

“ From the first interaction with onefinestay, I was impressed. Their team is communicative, helpful, and responsive. It is a much more personal experience than other home rental sites. Our stay in Hillgate Place was absolutely wonderful. The house was exactly as described, and the location was even MORE perfect than we could have anticipated. We felt like Notting Hill was really our home for our five days. While we don't currently have plans to return to London, I would choose onefinestay and the house we stayed in again in a heartbeat. I would also happily recommend the company to friends traveling.

"Elizabeth"
Stayed in Hillgate Place, August 2025

“ We have used onefinestay for many years now. As we keep booking stays with you, we are obviously satisfied with the great service, the choice of homes, and the overall experience.

"Florentina"
Stayed in Campden Hill Gardens IV, August 2025

“ We've been using onefinestay regularly, often multiple times a year, for over 10 years, the reason: exceptional service and premier properties.

"Ian"
Stayed in Edge Street IV, August 2025

“ Fantastic location in SW1 & very close to Waitrose & public transport. I will definitely stay there again. Since i stayed at the flat for a month I would like to have the same cleaner every week.

"Imran"
Stayed in Cadogan Place IV, August 2025

“ Amazing location and AC was a massive bonus!

"Jeannie"
Stayed in Centric Close, August 2025

“ It was amazing, my concierge Nicole planned everything for it, it was better than expected.

"Jenna"
Stayed in Villa Capri, August 2025

“ Wonderful communication & speedy responses to any questions. The apartment was all set up with everything you need for the first couple of days - toiletries , coffee & tea, washing powder for the laundry. Just all round professional and friendly service.

"Jodie"
Stayed in Draycott Place VII, August 2025

“ The house was large and spacious, and the booking and check-in/check-out procedures were very simple. We recommend this wonderful experience to friends and family. A place you can call home and that will become part of your memories forever.

"Simona"
Stayed in Cranley Mews VI, July 2025

“ The accommodation was excellent and exactly as described. Great proximity to the underground, supermarkets, museums and the Albert Hall. We stayed for 2 weeks and were pleasantly surprised that the apartment was serviced twice during that time. Communication with the managers was excellent - they responded quickly to the one request we made. The only (slight) negatives were the absence of a microwave and the lateness of the greeter at the initial appointment. Had he let us know, we wouldn't have pressed the bell so many times! Overall, highly recommended.

"Alan"
Stayed in Southwell Gardens II, July 2025

“ Great choice of quality properties with descriptions that completely reflect the offer. Very helpful concierge facilities as well.

"Graham"
Stayed in Villa Mata Air, July 2025

“ onefinestay looked after every aspect of our London holiday. We booked for a whole month. When the lift broke down (flat was located on a high floor), they understood our predicament and moved us to another flat, on the ground floor. Our greeter, Nick, and Emma-Jane from the Service team were just wonderful. We intend to continue using onefinestay.

"Husain"
Stayed in Redburn Street IV, July 2025

“ I can't say enough about how lovely our home was. The check-in meeting was smooth and easy. Our agent was easy to contact when we had small questions later. The concierge team responded quickly and with helpful suggestions and easy to access resources. The main thing though was the home. It was so gorgeous, all the decor, all the fittings and features. It had every single thoughtful detail. The location added so much to our stay. While it cost the same or more than a high end hotel, the home gave us so much more room to relax and restore at the end of each day. Thank you so much for developing this model.

"Jennifer"
Stayed in Burton Mews, July 2025

“ Great service and communication. Amazing stay!

"Karen"
Stayed in St Stephen's Gardens VII, July 2025

“ The flat exceeded our expectation. All the amenities were top of the line. Booking, checking in/out and all communication was excellent.

"Victoria"
Stayed in Ladbroke Gardens VII, July 2025