“ Beautiful apartment, wonderful concierge services!

"Richard"
Stayed in Buonarroti, November 2025

“ Everything was handled to perfection. The flat was well-appointed (fresh bedding, toiletries, etc.). Response times to request were instant and always helpful.

"Amy"
Stayed in Campden Hill Gardens IV, November 2025

“ The staff is wonderful. They arranged a car to pick us up at Heathrow; answered all my questions; checked in to see if everything was done to our satisfaction; arranged delivery of an extra heater and blanket; sent a technician to check on the internet and arranged cleaning crew to clean and deliver clean bedding and towels halfway through our stay. They couldn't have been nicer. Booked a lovely flat in a prime location with their advice.

"Kathleen"
Stayed in Hans Place II, November 2025

“ Very nice place in a great location.

"Wilhelm"
Stayed in Gledhow Gardens, November 2025

“ onefinestay's team provided friendly, prompt and efficient service and support for our weekend stay in London.

"Samuel"
Stayed in Regent's Park South, November 2025

“ Exceptional service from start to finish. We were greeted at the flat, given a tour on how to use the various appliances, and settled in. The flat was exactly as described and of excellent quality, as were the additional amenities. When a few minor issues arose (a burnt light bulb over the stove that required tools to access; a reset of the satellite tv) the team quickly responded and made the repairs/adjustments. We would stay in this flat again!

"Kelly"
Stayed in St Anns Road, November 2025

“ Palazzo Borghese was a dream, just like a great italian palazzo. A real home for a few days.

"Philippe"
Stayed in Palazzo Borghese, November 2025

“ Onefinestay is very responsive and we appreciate that. We had flight issues and we were able to update pick ups and check ins with no problem.

"Tara"
Stayed in Eccleston Street III, November 2025

“ Great location. Great service.

"Martin"
Stayed in Great Portland Street, November 2025

“ Fabulous flat! Great neighborhood with gardens and plenty of restaurants. The kitchen is well appointed with everything we could possibly need and the sitting room is lovely with loads of light. We enjoyed our visit tremendously and especially appreciated the host hospitality and contact. We would definitely stay here again!

"Raymond"
Stayed in Gledhow Gardens, November 2025

“ Amazing service that's prompt and thoughtful. The propertys heating had issues and onefinestay agents quickly sent heaters in an hour. When WiFi had glitches they also sent technician quickly. Questions were always met quickly and with solutions. However I wish the property itself was more accurately described, as two of the rooms are underground but the booking agent did not know and the owner was not clear in his response.

"Xiaoming"
Stayed in Wyndham Mews, November 2025

“ We found value in having a robust team and all of the supporting processes. Nothing went wrong, but if it did, we know we would have been supported.

"Allan"
Stayed in Alba Place III, November 2025

“ We thoroughly enjoyed our stay at Rutland Mews. Lovely house in an amazing neighborhood easily accessible to everything. We greatly appreciated the fact that we were accommodated for an early arrival and late departure.

"Jeffrey"
Stayed in Rutland Mews South, November 2025

“ Our experience has been consistent - onefinestay is a premium service that we will always use. The confidence we have in onefinestay properties is total, and the service is excellent.

"Michael"
Stayed in Kynance Place, November 2025

“ Had a great stay. Property was as advertised. We had some issues during the stay and experienced excellent service. We'll definitely come again.

"Assaf"
Stayed in Greene Street, November 2025

“ Lovely two bedroom apartment in quiet location overlooking gardens in South Kensington. Close to restaurants and transport.

"Caress"
Stayed in Gledhow Gardens VIII, October 2025

“ The selection of locations within London and property types is fantastic. The booking team helpful and responsive. Even though we had our selected property cancel several days prior to our arrival an alternative was offered and arranged easily. The greeter is a lovely touch and makes the arrival hassle free.

"Kate"
Stayed in Kennington Road, October 2025

“ Absolutely phenomenal service by onefinestay!! Our greeter, Nick, welcomed us to our amazing home in London and was so warm and welcoming! He made this whole experience even more special for our family! Above and beyond service and absolutely stunning homes. We use onefinestay for all our trips to London and we can't wait to stay again! Thank you!!

"Leah"
Stayed in Bathurst Mews III, October 2025

“ I can't say enough about the quality of the accommodation, the excellent communication and the thoughtful way that onefinestay supports the experience. I recommend it to everyone and am already looking ahead to my next encounter.

"Karen"
Stayed in Holland Park Avenue VII, October 2025

“ Excellent flat,j ust what we needed for our London stay. Everything was perfect. Would book again.

"Christine"
Stayed in Cockspur Street, October 2025