“ From the moment that I emailed my initial inquiry on a selected apartment, the level of customer service was top notch. When I'm spending this kind of money and taking my family to a foreign country I want to ensure that I have support and onefinestay was more than what I could have asked for. The apartment we rented was a perfect spot and each time I reached out with questions or for advice with your team, I was replied to in a very quick and professional manner. Would HIGHLY recommend this company!!

"Julia"
Stayed in Rue de Montfaucon, April 2025

“ Everything was perfect!

"Oliver"
Stayed in Alila Villa, April 2025

“ The service was very professional and easy. We had all the information before we arrived so we knew what to expect. I would recommend onefinestay to my friends and will definitely book my next holiday through them.

"Nadia"
Stayed in Boulevard Saint-Martin, April 2025

“ Spectacular stay! The house and location were perfect in every way and the customer service provided by onefinestay was exceptional. I plan to utilize their services for every return visit to London. Thanks for making this a memorable time!!

"Robin"
Stayed in Kensington Place IV, April 2025

“ Excellent service, nice touches, great property and location.

"Sarah"
Stayed in Theed Street, April 2025

“ The place was fabulous and the service was great. I would definitely use onefinestay again.

"Sheenagh"
Stayed in Vernon Street, April 2025

“ Home far from home. Everything perfect. Thank to all the staff of onefinestay!

"Stefano"
Stayed in Edge Street IV, April 2025

“ Beautiful clean and updated apartment in one of the best areas of London and streets. Full of cute shops, cafes and restaurants while convenient to tube/bus lines for sight seeing. We would love to stay again!

"Lauren"
Stayed in Westbourne Grove VIII, April 2025

“ Our onefinestay experience in London was a wonderful, wonderful stay, and the care and attention to the detail they had in providing accommodations for our group (including a toddler) was so thoughtful and made our time in London one of our most memorable, to date. From arranging airport transfer both ways from Heathrow to our flat (complete with a child safety seat for our son!), to having an age-suitable toy kit and travel crib awaiting us, there were so many details that were so considered and made our family feel so cared for. We had an issue with the hot water on our second evening after hours, and they had someone out first thing the next day to repair it. This is not your typical vacation rental company, this is truly a personalized experience and you really understand how much onefinestay cares to ensure you are having a great time. This was our first onefinestay and will 100% not be our last!

"Lauren"
Stayed in Willes Road II, April 2025

“ Ed who settled us in was very good. The apartment was very well located but had some quirks, the modem was inconsistent although a bit better after we reset it.

"Peter"
Stayed in Market Place, April 2025

“ Always a pleasure to stay in a onefinestay property. Attention to detail is second to none, issues are resolved rapidly and the properties are about as good as it can get when travelling.

"Kerry-Anne"
Stayed in Sloane Avenue IV, April 2025

“ The onefinestay team was proactive to ensure we had all the info needed for our stay and provided options to personalise our stay. This is a great offering, however on this occasion we didn't want any add ons for our stay.

"Keri"
Stayed in Maramai, April 2025

“ Amazing property with top quality beds & linens. Outstanding central location & great welcome from our concierge. onefinestay never fails to enhance travel.

"Anne"
Stayed in Divino Amore, April 2025

“ Everyone is so professional and helpful. All the homes that we have stayed in the past +15 years have been wonderful.

"Stephanie"
Stayed in Edge Street IV, April 2025

“ Everything was great. Incredible customer service. Flat was lovely. Garden was a treat. Location was amazing. Will absolutely use onefinestay for future trips!

"Marcia"
Stayed in Ladbroke Gardens VII, March 2025

“ Our experience was great. At every step, from the property search to the arrival details and weekly cleaning, we always had dedicated support and felt well looked after. The property is lovely and we felt like it was our home in London.

"Rodrigo"
Stayed in Northumberland Mansions, March 2025

“ The home was AMAZING. Super unique features, plenty of private outdoor space, and cozy sitting areas. You can tell it's very well taken care of and clean. Everyone loved it and plans to come back! The private chef service was wonderful as well, and is definitely something not to miss out on.

"Eliana"
Stayed in Blythe Road, March 2025

“ Everything worked well. The greeter who met us at the home was on time and very nice. The house was clean and just as represented.

"Aaron"
Stayed in Vernon Street, March 2025

“ Fabulous stay in a perfectly located comfy home. We loved the apartment and found the beds very comfortable and we liked the evidence of the usual tenants' family life. We were celebrating my wife's significant birthday and our three grown up children all shared the weekend with us - wonderful!

"Peter"
Stayed in Hyde Park Gate II, March 2025

“ We loved staying at this apartment, one of the best we have stayed at within London. Perfect location, great outlook, lovely kitchen and lounge, also good to have two bathrooms.

"Hendrik"
Stayed in Cornwall Gardens XXIII, March 2025