“ Professional company. I liked being met by a representative in person. If I had a question or concern I could email and received an immediate response. I felt reassured that if I had a problem there was someone available to help. The flat was clean and I felt very safe and comfortable.

"Melanie"
Stayed in Elm Park Gardens IV, May 2025

“ Since 2017 we have been staying with onefinestay in London. Their service is just excellent. The locations are ideal and the houses are always clean, the sheets and towels are pressed like a 5-star hotel. The pictures on their websites are true to what you will get. I highly recommend to always stay at onefinestay locations. You will be very pleased!

"May"
Stayed in Petersham Mews II, May 2025

“ We have rented vacation homes in 12 different countries from various organizations and I would rate this villa and service level A PLUS. The private chef spectacular, the lovely home with numerous special perks like pool, wine cellar, sauna, 5 bathrooms, comfortable beds. We could not be more pleased with the friendly & attentive service representatives.

"Mary"
Stayed in Villa Dei Sogni, May 2025

“ We've visited Paris at least 70 times, and this was the first when we rented a onefinestay apartment and felt like locals. Our apartment looked out over a small park, and every afternoon the children's voices drifted through the floor-to-ceiling windows and into our rooms. We loved the generous space of our apartment on a tiny street on the left bank. We found a neighborhood cafe, a friendly waiter, an excellent boulangerie, and vegetable market. We felt not like tourists but like residents comfortably at home.

"Linda"
Stayed in Rue de la Planche, May 2025

“ The details, the staff, the house. Amazing.

"Kelli"
Stayed in Casa Morada, May 2025

“ This is our 3rd or 4th rental through onefinestay, and we were exceptionally pleased, as always. Our apartment on the Rue Barbet du Jouy was centrally located in a great neighborhood. It was perfect for one couple, and it would be fine for another couple of children as well or a close second couple. We couldn't master the electronic stove controls, so maybe more detailed instructions would be helpful there. Otherwise, the amenities in the apartment were great. We also very much appreciated your booking Girafe for us. Just a wonderful meal and view of the Eifel Tower.

"John"
Stayed in Rue Barbet de Jouy, May 2025

“ Spectacular stay! The house and location were perfect in every way and the customer service provided by onefinestay was exceptional. I plan to utilize their services for every return visit to London. Thanks for making this a memorable time!!

"Robin"
Stayed in Kensington Place IV, April 2025

“ The onefinestay team was proactive to ensure we had all the info needed for our stay and provided options to personalise our stay. This is a great offering, however on this occasion we didn't want any add ons for our stay.

"Keri"
Stayed in Maramai, April 2025

“ From the moment that I emailed my initial inquiry on a selected apartment, the level of customer service was top notch. When I'm spending this kind of money and taking my family to a foreign country I want to ensure that I have support and onefinestay was more than what I could have asked for. The apartment we rented was a perfect spot and each time I reached out with questions or for advice with your team, I was replied to in a very quick and professional manner. Would HIGHLY recommend this company!!

"Julia"
Stayed in Rue de Montfaucon, April 2025

“ Style and size of the place was what we wanted.

"Jukka-Pekka"
Stayed in Rue du Val-de-Grâce, April 2025

“ We loved our flat in Belsize. Designed so uniquley, all the artist touches , wallpapers and colours. The original features of the flat with soaring ceilings, bay window, curved doorway, herringbone flooring and detailed cornice work . Stunning flat!

"Catherine"
Stayed in Belsize Park Gardens, April 2025

“ The house was more beautiful than the pictures. The way it was decorated was perfect and our family really made use out of all of the decks and the kitchen. We had a great time there.

"Jennifer"
Stayed in Villa Topaz, April 2025

“ Fabulous in every way. The home we stayed in was gorgeous, well-appointed, and met all the standards that were listed in the listing. Lucjano from onefinestay took care of our every need. He was so attentive, assisted with groceries, football tickets, and anything else we requested. If anything arose, the team immediately took care of it. Wonderful service! Wonderful home! We will use onefinestay again!

"Jennifer"
Stayed in Callcott Street IV, April 2025

“ Not only was the flat we rented lovely and true to description, the service provided by the onefinestay staff both ahead of and during our stay was incredibly helpful. We appreciated that they reached out prior to our trip with offers to help plan and answer questions, but they were also very responsive while we were there.

"James"
Stayed in Cockspur Street, April 2025

“ We've done loads of short term rentals but this was a cut above in the quality of the apartment, and the service. The apartment was fundamentally built to very high standards and beautifully decorated and furnished. You were able to accommodate all our needs for early checkin and late checkout, as well as making all the usual admin stuff like clockwork. The bedding and towels were luxurious, and the arrival gift package was very thoughtful. Very impressed!

"Chris"
Stayed in Cornwall Gardens XXIII, April 2025

“ We were so impressed by the timeliness that you answered each and every question we had. From the time I made an inquiry last summer to our departure last Sunday, you responded promptly and courteously. I had some questions about kitchen equipment and you provided me with photos. The toaster broke while we were there and you provided a replacement the next day. You took the worry and anxiety out of staying in a different country for a month and we greatly appreciate your services. We would highly recommend you to friends and family.

"Hillary"
Stayed in Drayton Gardens VI, April 2025

“ We really enjoyed our apartment in Paris. It was in a great neighborhood and close to a variety of local stores and restaurants.

"Heather"
Stayed in Square de Robiac, April 2025

“ Mom, Grandma, and two children ages 10 and 12 found Courtfield Road the perfect home for our spring break week in London. The location was ideal for taking the tube to all of our adventures, the proximity of the grocery and drug stores was great, as were all of the restaurant choices on and around Gloucester Road. What a beautiful flat, combining the charm of an older building with completely up to date bathrooms and kitchen. onefinestay's staff was always available for any issues; all were small and resolved quickly.

"Georgia"
Stayed in Courtfield Road II, April 2025

“ We have stayed with onefinestay before, and every time we travel to London, we choose onefinestay. They exceed expectations. Their properties are always exquisite, located in the most charming and peaceful neighborhoods, away from traffic but close to everything you'd want. This time, we stayed in Ladbroke Grove, tucked between the elegance of Holland Park and the vibrant charm of Notting Hill. Our apartment overlooked a blooming spring garden - quiet, serene, and beautiful. From morning walks to evenings at top restaurants, the location was a dream. What makes onefinestay truly stand out is their incredible customer service. You're welcomed not by a code or lockbox, but by a real person who greets you warmly and is there for anything you need throughout your stay. The concierge service is exceptional, and little touches like welcome tea, cookies, and coffee make all the difference. It was, once again, a top-notch experience. We truly felt at home and we can't wait to return.

"Federica"
Stayed in Ladbroke Grove XV, April 2025

“ Our family of eight had a wonderful experience staying at Albert Terrace! While the home had somewhat quirky decorations, it was beautiful, clean and comfortable. The location across from Primrose Hill could not have suited us better and the high street nearby was lovely for coffee, meals and errands. We highly recommend this property for a large group.

"Deborah"
Stayed in Albert Terrace, April 2025