Sharing the love

Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.

“ The service is amazing!

"Marcela"
Stayed in Rue Lauriston, August 2024

“ Splendid!

"Melinda"
Stayed in Burton Mews, August 2024

“ Loved our stay, very accommodating to us the whole time. Really appreciate the weekly clean and staff being available via text to help get us anything the house was missing. Having them welcome us and show us the house was super helpful. Excited to stay with onefinestay again in the future!

"Sara"
Stayed in St Stephen's Gardens VII, August 2024

“ The apartment was very clean, comfortable and well appointed. And located in a very nice, quiet neighborhood close to everything.

"Jeff"
Stayed in Burton Mews, August 2024

“ Amazing service from start to finish! Extremely helpful & friendly staff.

"Lee"
Stayed in Sugar Kube, August 2024

“ Onefinestay is like Airbnb, in terms of getting to live like the locals, but it's like a hotel, in terms of amenities and having a concierge. Highly recommend, especially if traveling in a group or with family.

"Rachel"
Stayed in Rue des Feuillantines, August 2024

“ Excellent service. Great apartment and location. I was pleased with every element of my onefinestay experience.

"Kathy"
Stayed in Lambs Conduit Street, August 2024

“ Seamless travel with attentive staff and a great selection of places to stay! We love onefinestay, it has honestly changed our travel experiences as a family of 5. Thank you!

"Lauren"
Stayed in Alba Place III, August 2024

“ Every house I have stayed in has been beautiful and tasteful with extra special touches included. I loved the mews house very much, I would just note that the sink is quite low vs the tap so there is splash back when doing the dishes. The waterfall shower while beautiful can also be precarious as there is a risk the water floods out to the room. Also the house is advertised as having a balcony, more accurately it has a balconnette window. Apart from this it's a gorgeous property in a very well appointed location.

"Lulwa"
Stayed in Royal Crescent Mews, August 2024

“ The property was comfortable and well located. Housekeeping was regular and thorough. The onefinestay team was always responsive to requests and needs. We had an excellent holiday thanks to them.

"Husain"
Stayed in Southwell Gardens II, August 2024

“ This was my latest stay with onefinestay, and as always, they exceeded my expectations. I've been a customer since 2013, and their commitment to luxury and exceptional service never fails to impress. This time, they went above and beyond, ensuring my every need was met. And when a small issue arose on my checkout day, they were there in a flash, fixing it within 10 minutes! Talk about service! This place is a must-try for anyone seeking a truly unforgettable experience.

"Nora"
Stayed in Venner House, August 2024

“ Our experience was first rate, everything was above our expectations from the booking experience to the ongoing request we had during our stay. Thank you for making it a great trip.

"Ryan"
Stayed in Crondace Road, August 2024

“ Very nice stay. Comfortable well appointed house with a lovely garden. onefinestay was responsive and helpful. They brought the things I requested the same day.

"Susan"
Stayed in Cadogan Street III, July 2024

“ The onefinestay concierge team is always on top of things, and has everything ready for us. They're responsive to our needs and requests, and we prefer to use them for our longer term stays, especially in London!

"Vaibhav"
Stayed in John's Mews, July 2024

“ Better than I imagined! From groceries in the fridge to airport transfers to detailed notes about the house and 24-hour on-call support, you made our first international trip as a family so smooth and enjoyable. We will definitely use you again!

"Deborah"
Stayed in Great Portland Street, July 2024

“ We had a wonderful time in our place in London. The house was impeccable! So clean, perfect size, had everything we needed, really comfortable, great neighborhood and quiet cute street! Only complaint is that the towels would pill a lot so it was a bit annoying because after showers you would end up with all the little white towel bits all over. However, the cleaning services were great and the communication with onefinestay was wonderful! All in all a 10/10 experience!!! Thank you!

"Cybel"
Stayed in Campden Hill Gardens IV, July 2024

“ La Corvetta is an amazing place. We had an incredible week on Elba and returning to the villa every afternoon was such a pleasure. It is extremely well equipped and set up for in-house cooking and entertaining. It was a perfect setting for our extended family holiday week. Both the owner and onefinestay concierge were super responsive, and nothing was too much trouble.

"Christopher"
Stayed in La Corvetta, July 2024

“ The entire staff was helpful and never left any message unanswered and always with a rapid reply. All the services provided were excellent, from the transportation, unit stocking from check in to check out. Many thanks.

"Gary"
Stayed in Cockspur Street, July 2024

“ onefinestay's prompt response and meticulous consideration put us at ease from the beginning. We were very anxious because we had been introduced to this place as an alternative after being disappointed with another company's service. But Jack was great and we trusted him completely :) When I arrived at the accommodation, the greeter was friendly and sincere, and the grocery delivery service was perfect. When I plan a trip again, I will definitely consider onefinestay first (I am already recommending them to many friends)!

"Boksun"
Stayed in Cromwell Road II, July 2024

“ The most important reason we have repeatedly booked with onefinestay is that the service is personal. We speak to the same people rather than a variety of customer service reps. We are well taken care of and the response to problems is personal and timely. We had one unfortunate issue with a window blind (simple entropy) that was fixed while we were out to dinner. The result was the sun did not wake us at 5:00 in the morning! Email, phone, text... all were monitored and response was plentiful. It made the whole experience gracious.

"Jim"
Stayed in Hardwick Street III, July 2024