Hacienda Caracol


20 - 24 people


10 Bedrooms


10 Bathrooms

Welcomes: Babies, Children, Toddlers, Pets

Main Villa - Main Floor: 2 King Main Villa - 2nd Floor: 5 King Main Villa - Rooftop Suite: 1 Queen Guest House 1: 1 King, 1 Double Guest House 2: 1 King, 1 Double. Bed size chart

Hacienda Caracol is a sprawling, contemporary villa located in beautiful Soliman Bay, which is home to the world’s second longest coral reef, teeming with tropical marine life. The expansive Mexican hacienda-style villa is well-suited to large groups or extended families, offering an unrivalled location on the white sands shores of the Riviera Maya.

Savour long lunches in the beachside palapa, just a few moments from the Caribbean Sea. Enjoy the feeling of sand between your toes and the warm balmy breezes cascading through your hair as you feast on the fresh catch of the day from the nearby shores. Come nightfall, congregate in the grand open plan interiors fitted with high ceilings and elegant columns that offer ample space for guests to relax. Sip cocktails made in the sleek, gourmet kitchen on the vast veranda by the glistening pool and retreat to the beautiful rooftop terrace for stargazing with loved ones.

There are eight beautifully-appointed bedrooms located within the main villa. There is a separate guest cottage in the grounds which includes two bedroom suites - this is an ideal feature for guests within the group who require a touch more privacy during the stay.







Secure parking


Summer/Outdoor Kitchen


Swimming pool



Staff & Services Included


Dedicated concierge

Your dedicated concierge will make sure every aspect of your stay is perfectly tailored to your group’s wants and needs. From arranging transfers and car rental to booking a table at a great local restaurant, we’ll make sure that every second of your stay is perfect.

Meet & Greet

You will be welcomed at the home upon your arrival and helped settle in.

Chef (8am to 7pm daily), Chef Assistant, 2 Housekeepers, Night Watchman, Groundskeeper,


Home preparation and departure clean

Each home is carefully cleaned and prepared before you arrive and after you depart.

24/7 support

Our team are on hand round the clock, every day of the year, ready to assist. Available from the moment you book to the moment you depart.

per night


Approximate location

Essential information

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CHECK-IN / check out

Check-in: from 3pm. We'll meet you at the home on arrival at your convenience.

Check-out: by 11am.

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Home Truths

*Please note that the Riviera Maya may be affected by various changing currents and seasonal weather causing higher than normal amounts of seaweed on beaches.

*Quiet hours in the community after 10PM (No loud music allowed).

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We will secure a $1500 security deposit which will be returned once we confirm no damage was caused during your stay.



Enhance your stay

Once you have booked your stay, your dedicated concierge will be in touch to arrange any additional services you may require.
While weekly housekeeping for all our homes and most of our villas & chalets is complimentary, we can always arrange more if needed.

Additional housekeeping

Explore your dream destination with VIP car rental. Your dedicated concierge can arrange delivery of your rental car to your door on arrival.

Car rental

Let’s mix things up with a margarita or three, as your cocktail waiter keeps the drinks flowing while you relax by the pool.


Your dedicated concierge can arrange fantastic experiences including helicopter trips or a horseback ride along a tropical beach.


Find out more about the culture of your destination through its food. For all you gastronomes, we’ll book you a table at the best restaurants in town.


Looking forward to some treats and a bottle or two of wine? Your personal concierge can arrange grocery deliveries on arrival and during your stay.

Grocery delivery

Using the best fresh ingredients, your private chef can create a meal to remember. Why not learn a few culinary tricks with in-home cooking lessons?

Private chef

Find peace on the ocean with boat rental complete with your own skipper. Chase that elusive marlin, snorkel or discover a secret cove.

Private boat charter

Birthdays or anniversaries deserve something special. Let your dedicated concierge arrange a cake or flower arrangement to celebrate.

Special occasion

Ready to try skiing or diving for the first time? We’ll make sure you have all the sports equipment you need to tick off that bucket-list activity.

Sports equipment rental

Let your dedicated concierge take all the hassle out of transfers so you can start your dream vacation from the moment you step off the plane.


Find your inner peace with a massage or wellness treatment at your villa, or visit the destination’s best spas for some indulgent ‘you’ time.

Wellness/In-home spa

Why stay with us?

Curated and inspected homes, villas & chalets
Luxury linen and toiletries
Round the clock support
Complimentary weekly clean
Dedicated concierge
Earn & redeem Accor ALL loyalty Reward points
Personal Meet & Greet

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