Sharing the love
Nothing pleases us more when we hear how much our guests from around the world love our unmatched service and homes. See for yourself what guests like you think about their onefinestay experience.
“ Really quite seamless experience. Tara took care of everything and the communication was fantastic. All of the extras they arranged for us were flawless from the groceries to the car pickups. The flat was gorgeous and very comfortable for our family of four.
"Jeanne"
Stayed in Gledhow Gardens, January 2024
“ My overall experience in working with onefinestay was great! From my initial booking confirmation to my various communications with their team (Dawn was great to work with), to setting up additional services, to our stay in London, to ultimately checking out, we had a seamless experience and would highly recommend them. This is a professional organization that offers excellent accommodations in highly desired locations and provides a high-quality service to ensure your stay is top-notch. I wouldn't hesitate to use this group on future travels. Highly recommended.
"John"
Stayed in South Molton Street, January 2024
“ The apartment was very nice. We loved staying there. We loved the patio, the kitchen, the bedrooms, the bathrooms, the piano, everything!
"Lloyd"
Stayed in Penywern Road IV, December 2023
“ Excellent service, great apartment, perfect location, super well equipped, charming styling. Perfect for our requirements.
"Fiona"
Stayed in Ossington Street, December 2023
“ Wonderful customer service. Beautiful property, nicely furnished, excellent location.
"Martha"
Stayed in Gledhow Gardens VIII, December 2023
“ Our stay was fantastic, the house was exactly as expected and the service by the onefinestay team was fantastic. I would definitely book this house again in the future.
"Justine"
Stayed in Gibson Square, December 2023
“ The flat was lovely. The pictures accurately depicted the accommodations, the kitchen was well stocked, and everything was clean and well furnished. The location was very convenient. The onefinestay representatives checked in often and were very helpful.
"Alicia"
Stayed in Courtfield Road II, December 2023
“ We have been working with onefinestay for several years, and there is a very high level of consistent quality of service and dedication from the team. Great interactions, service and follow up throughout the proceess from reservation to last day of vacation.
"Harold"
Stayed in Seacove, December 2023
“ A wonderful and unique home. Helpful staff. Highly recommended.
"Matt"
Stayed in Ebury Street, December 2023
“ I believe that customer responsiveness is only demonstrated when things go wrong. One day before our arrival one of the bathrooms at the house we had booked flooded and could not be repaired in time. Such things happen when you rent a flat. Within a few hours onefinestay offered us two alternative houses (one was even bigger than the one we booked), both in very nice neighborhoods and we switched to a new flat that was actually great, very clean, conveniently located and spacious!! I would be happy to recommend onefinestay. As I have said you want to make sure that someone is there to have your back when things go wrong.
"Maria"
Stayed in Venner House, December 2023
“ We had to leave another rental so we booked at the last minute. onefinestay really stepped up and saved the day (thank you Jack!). Amazing property; even better service. Very highly recommend.
"Tanya"
Stayed in Groom Place, December 2023
“ We were once again very pleased with onefinestay: we had a last-minute rescheduling as a result of the flat we had booked experiencing a gas leak, and the team very quickly provided a nice substitute in the same area of London. Excellent communication; great personal touch (met us on arrival quite early in the day after our overseas flight) and lots of helpful tips about events/attractions in London during our visit. We have used onefinestay several times now, and will continue to do so.
"Henry"
Stayed in Lamont Road IV, December 2023
“ The best non-hotel experience I have had. Excellent communication and service.
"Jennifer"
Stayed in Chepstow Road X, December 2023
“ Best short term stay experience that I've had. Definitely recommend. Everything was as advertised or better.
"Paul"
Stayed in Alba Place III, December 2023
“ I've used onefinestay three times in last 6 months in London; and also in Rome, Paris, Los Angeles, New York over the years. The places are always great and the location prime. But my favorite part are the staff. So helpful, and available 24/7. I've had to call once or twice at odd hours and someone is always there to help. I've especially enjoyed the London-based staff. They are the BEST.
"Diana"
Stayed in Cathcart Road IV, December 2023
“ Nice stay & personalised service
"Dimitrios"
Stayed in Campden Hill Gardens IV, December 2023
“ Our onefinestay experience was unforgettable. We came to Paris to celebrate my mother's 60th birthday. To see her eyes light up when we entered the apartment and saw the Eiffel Tower peering at us through the main window was magical. We proceeded to have the best time abroad and our accomodation facilitated a calming and comfortable stay that felt like home. The apartment was equipped with all of the things one needs to truly live in a space.
"Margaret"
Stayed in Avenue Paul Doumer V, December 2023
“ We came to London for our daughter's graduation and needed a place we could stay together and feel like we are still at home. We had seen the pictures of the house, but experiencing it exceeded all our expectations. We loved that we could hang around the kitchen together and the proximity of the dining area. The house was cosy and as clean as a whistle; it was our one best place in London.
"Rosa"
Stayed in Cloncurry Street, December 2023
“ Very easy booking experience and really helpful having a contact to assist with restaurant reservations, etc!
"Zephyr"
Stayed in Blue Lagoon, December 2023
“ I found the staff extremely responsive. When there appeared to be a strike imminent at Heathrow, they got in touch and offered to find us transport into London. When I emailed, the response was always quick and efficient.
"Jane"
Stayed in Drayton Gardens VI, December 2023