“ Excellent communication from start to finish and a seamless check in and check out procedure. The apartment was exactly as advertised and absolutely beautiful. Spotlessly clean and with lovely finishing touches such as fresh ground coffee and chocolates left for us.

"Morag"
Stayed in Compton Street, August 2024

“ The onefinestay team in London were very helpful in getting us through the booking process (thanks Jack) and answering questions before our arrival, although some of the recommendations provided (eg for restaurants) were not very local to the property and could have been more bespoke. The property itself was fabulous!

"Joanna"
Stayed in Aubignan Bleu, August 2024

“ The experience was flawless. The home was exactly as described and there were no issues. The location was ideal! We were greeted promptly and the tour of the home was a great help. The mid stay refresh was also a great bonus. I would use onefinestay again.

"Jacyn"
Stayed in Keystone Crescent, August 2024

“ La Corvetta is an amazing place. We had an incredible week on Elba and returning to the villa every afternoon was such a pleasure. It is extremely well equipped and set up for in-house cooking and entertaining. It was a perfect setting for our extended family holiday week. Both the owner and onefinestay concierge were super responsive, and nothing was too much trouble.

"Christopher"
Stayed in La Corvetta, July 2024

“ Very nice stay. Comfortable well appointed house with a lovely garden. onefinestay was responsive and helpful. They brought the things I requested the same day.

"Susan"
Stayed in Cadogan Street III, July 2024

“ The most important reason we have repeatedly booked with onefinestay is that the service is personal. We speak to the same people rather than a variety of customer service reps. We are well taken care of and the response to problems is personal and timely. We had one unfortunate issue with a window blind (simple entropy) that was fixed while we were out to dinner. The result was the sun did not wake us at 5:00 in the morning! Email, phone, text... all were monitored and response was plentiful. It made the whole experience gracious.

"Jim"
Stayed in Hardwick Street III, July 2024

“ onefinestay's prompt response and meticulous consideration put us at ease from the beginning. We were very anxious because we had been introduced to this place as an alternative after being disappointed with another company's service. But Jack was great and we trusted him completely :) When I arrived at the accommodation, the greeter was friendly and sincere, and the grocery delivery service was perfect. When I plan a trip again, I will definitely consider onefinestay first (I am already recommending them to many friends)!

"Boksun"
Stayed in Cromwell Road II, July 2024

“ We loved our stay at Eardley Crescent. The apartment was very comfortable, with plenty of room for the three of us. The flat is so well designed with thoughtful touches and terrific lighting. Possibly our favorite feature was the location on a quiet street only a short walk to restaurants, grocery stores, and the Earls Court tube stop. It was easy to get to both central London and Wimbledon, perfect!

"Leslie"
Stayed in Eardley Crescent III, July 2024

“ Superb attention to detail. No fuss and very helpful. Unobtrusive staff.

"George"
Stayed in Ladbroke Gardens VII, July 2024

“ My stay was great! The concierge was very responsive and the apartment description was accurate. Loved it!

"Jessica"
Stayed in Rue de Montfaucon, July 2024

“ I recently had the pleasure of staying at a home in London, and I must say it was an absolutely fantastic experience from start to finish. The location was superb, situated in a vibrant and convenient area that made exploring the city a breeze. The home itself was immaculately kept, with every detail thoughtfully designed to ensure comfort and convenience. It was spacious, beautifully furnished, and the roof terrace offered stunning views of the city skyline. One of the standout aspects of my stay was the exceptional communication from the staff. From the moment I booked my stay, they were incredibly responsive and helpful, ensuring that everything was organized seamlessly for me. Their attention to detail and willingness to assist with any queries or requests truly enhanced my experience. Overall, my stay exceeded all expectations. I would highly recommend it to anyone visiting London, whether for business or leisure. Thank you to the staff for making my stay memorable and enjoyable. I look forward to returning in the future!

"Dimuthu"
Stayed in Kynance Place, July 2024

“ This was our first time booking with onefinestay and overall we were very pleased with our experience. A person was onsite to assist with checkin and throughout the stay staff were available to answer any questions that we had.

"Ellen"
Stayed in Gironde Road, July 2024

“ The flat itself exceeded our expectations! Andrew was fantastic and met us a little early for the walk through at check in. We'd book another stay with onefinestay in the future.

"Linda"
Stayed in St Stephen's Gardens VII, July 2024

“ The property we stayed in was really nice, and it was almost exactly as portrayed in the website photos. We've found this to be a problem with other competitors of onefinestay. The support from onefinestay was excellent. My only complaint was that the apartment seemed dusty, so the cleaning service wasn't doing their best job. This was my second time using onefinestay and I would definitely use them again.

"David"
Stayed in Gledhow Gardens VIII, July 2024

“ I really appreciated the in-person check-in process and the price transparency (the listed per-night rate is what you get; no hidden cleaning fees that you don't find out about till checkout, like with Airbnb). I also appreciated the "home truths" and honest photos.

"Rachel"
Stayed in Queens Gardens III, July 2024

“ This was our second stay in London with onefinestay. From the excellent communication at the time of booking, to the lovely greeter at the apartment (we had Nick both times!), the follow up after check in and the home that looks exactly as it does in the photos - everything is top notch. The homes are all beautiful, it becomes hard to choose just one for our stay. We look forward to our next holiday!

"Dana"
Stayed in Elvaston Place III, July 2024

“ Everything was so great. The house, the pool, the location, the view. The staff was outstanding. So kind, helpful and fun. Let's not forget how hard they worked to make our stay so wonderful. I love that my family was together in one place to have so much fun with great food and amenities close by. My family and I did nothing but have fun and relax. Everything was taken care of. It was perfect. Thank you so much for all your help in getting us there and answering our endless questions.

"Patricia and Bruce"
Stayed in Villa Verde on the Beach, July 2024

“ The service - from my initial inquiry to a couple of things that came up during my stay - was impeccable! Beatrice is the best and the villa was beyond my dreams.

"Jane"
Stayed in Villa Parco, July 2024

“ Everything is beautiful about this villa. The home and grounds are impeccable. Arsen and the rest of the staff make this a memorable stay in Tuscany. onefinestay was professional and accommodating. Their suggestions for our chef, restaurants or helping with just about anything were excellent. Wish we knew just how beautiful it was, we could have easily stayed another week!

"Jimmy"
Stayed in I Colli, July 2024

“ I've been so happy with our onefinestay properties. This one was a gorgeous apartment in a fabulous area of Paris. We could have stayed forever! When we needed an ironing board and an iron that didn't turn off the power it was sorted really quickly, with exceptional courtesy.

"Alex"
Stayed in Rue d'Ulm, July 2024